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Reviews/Trip Moments

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Reviews: Hakone Owakudani, Lake Ashi, Lake Yamanaka, free Hakone cable car, optional 9-person small group transfer
Guest User2025-12-08
Winter days are short and the day gets dark early, so the itinerary was quite rushed. We arrived in Hakone in the morning and didn't get to visit the art museum. We rushed to Lake Yamanaka around 3 PM to take photos of Mount Fuji with its backlighting. The driver was a Chinese woman who had lived in Japan for over 20 years. She drove steadily and chatted with us the whole way, which was very nice. It was a small group of 9 people, but that day it was just our family of 4, which was great. 👍
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Reviews: 1-day tour of Hakone and Kamakura in Japan: Owakudani, Lake Ashi Torii, and Enoshima|Departing from Tokyo
Guest User2026-01-18
Wanthing is an incredibly knowledgeable and committed tour guide. As we approached each destination, she provided fascinating historical context that truly enriched our experience. We also appreciated being kept well-informed about logistics, such as parking locations and expected traffic delays. This level of detail gave us a great sense of security and allowed us to fully enjoy the trip.
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Reviews: Fuji from All Angles: Hakone Shrine, Owakudani, Yamanaka Lake & Oshino Hakkai
Guest User2025-10-07
The day before departure, the tour guide would frantically call everyone on their phone, adding their contact information and creating a group chat to emphasize precautions and potential departure points. The next day, we boarded the bus on time and were divided into groups for roll call. Our lead tour guide was named Dani, and she had an assistant. They spoke a mix of Chinese and English, with 44 people on board. Dani explained the attractions and itineraries in both English and Chinese, communicating with the driver in Japanese along the way. Overall, she was incredibly responsible, busying herself with ticket purchases, arrangements, and helping guests find lost property. Because the tour covered several locations and traffic jams were common, it was essentially a whirlwind tour. Drop-off times at each location ranged from 10 to 45 minutes, so getting back on time wouldn't delay the rest of the trip, but it was still a tight schedule. Souvenir shopping meant no time to queue for photos, which meant no time to use the restroom, which meant no time to grab a snack. It was a trade-off. Mount Fuji is quite delicate; in bad weather, you can't see anything. All it took was a three- or four-hundred-yuan day of driving and sightseeing, and that was enough to make your back ache. My advice is to check the weather forecast, avoid weekends, and be prepared for a tough time. Don't lose anything, take some cash, a pillow, and a positive attitude. And drink less water. Life, after all, is so bitter. 🥲
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Reviews: [9-Person Group] Hakone In-Depth Day Tour: Lake Ashi Cruise / Owakudani Cable Car / Tokyo Night View
Guest User2025-12-08
This was my second time choosing this travel agency, and the service was as excellent as ever! The driver and guide were very experienced and patiently provided me with travel tips. Thank you, driver! This time, we visited Yokohama and Hakone in one day, and even went to Azabudai to see the night view on our way back to Tokyo. The itinerary was fulfilling and well-planned. See you again next time!
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Reviews: Hakone + Owakudani Day Tour: Includes Hakone Ropeway | Lake Yamanaka + Lake Ashi Dual Lake Experience
Guest User2025-12-20
Despite the unpleasant weather, I still managed to see Mount Fuji! 🗻 I think it was great value for money. It's impossible to see so many places in one day on your own. I think it was really worth it. I'd love to join a group tour to other places next time. The tour guide was also excellent, very attentive and detailed, and spoke both English and Chinese very well. I think the day trip was definitely worth it!
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Reviews: Mt. Fuji & Hakone & Enoshima Day Trip: Pirate Ship, Ropeway & Coastal Views
Guest User2026-01-27
Our tour guide, Kiki, was incredibly thoughtful! She could switch fluently between Chinese and English, ensuring that every tourist could understand her explanations. She would also proactively share useful tips, such as the best spots for taking photos. For someone like me who doesn't drive, having a direct bus was so convenient; I didn't have to worry about transportation at all!

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Japan Hakone Shrine & Hakone Ropeway & Owakudani & Lake Yamanaka & Oshino hakkai day tourJapan Hakone Ropeway Owakudani Lake Ashi Enoshima Sea Candle Day Tour From Tokyo: Hakone Chaya Irori + Owakudani + Hakone Checkpoint Ruins + Owakudani In-Depth 1-Day TourFrom Tokyo: 1-day tour to Kadokawa Musashino Museum + Music Forest Art Museum and 3 other museumsHakone and Kamakura: 3-day Rail PassMt. Fuji & Hakone & Enoshima Day Trip: Pirate Ship, Ropeway & Coastal ViewsFuji from All Angles: Hakone Shrine, Owakudani, Yamanaka Lake & Oshino HakkaiTokyo: Mount Fuji & Hakone Tour, Free Pirate Ship & RopewayMt. Fuji Snow Play Experience, Hakone Sightseeing Cruise, Gotemba Premium Outlets, Japanese Yakiniku BuffetKowakien Yunessun Hot Springs Entry TicketHakone + Owakudani Day Tour: Includes Hakone Ropeway | Lake Yamanaka + Lake Ashi Dual Lake ExperienceHakone Ropeway Owakudani Lake Ashi Enoshima Day Tour Mt Fuji & Hakone One Day Tour from Tokyo,Return by Bullet TrainHakone Owakudani, Lake Ashi, Lake Yamanaka, free Hakone cable car, optional 9-person small group transferFrom Tokyo to Hakone: Train Tickets and Hakone Free Pass
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