We visited Robin hoods Wheelgate with my niece and her boys, one 5 years old with autism and a 3 year old. We were having a lovely day then we found a quiet little soft play area which we thought would be good for the 5 year old to have a safe play where he couldn't come to any harm. Big mistake the ball pool had been fenced off with metal railings, like you would use to fence off animals or pathways. They were not covered, there was no signs or notices to say that they had fenced it off. It was not until the 3 year old hurt himself trying to get to his brother that we knew of the problem. My niece then had to go in to get the boys out, she then also hurt herself. This was a soft play area for under 6 years only. We reported to the manager at the time and i went with him to show him and explained the danger especially to toddlers which it was a play area for. He explained the ball pool was dangerous and that's why they'd fenced it off but with metal railings, REALLY. I went back a hour later to check if they had closed it to the public and they hadn't, still no warning nothing. As we were leaving the park some hours later i checked again and it was still open. We will not be going there again as i don't think they take safety seriously. Shame it could have been a good day.