First time at the hotel. We saw great pics and reviews on Instagram and thought we would give it a try. The service, quality of food exceeded our already high expectations. Chris greeted us upon our arrival and made us feel really welcome. I had the beef Wellington and my husband had the beef ribs. It was amazing! Would highly recommend this place to everyone and will be back with our friends and family.
Just want to make a special mention regardless of an ever decreasing effort in terms of customer service in Australia businesses. I visted the Brunswick with my brother one Saturday afternoon and was impressed with the resent renervations out the back it definitely worked well with the obvious historical side to this Pub. Putting aside the overall look of this establishment I'll get to the point of what made me feel like writing this review. A bar member called Jasmine, It was a nice change to experience what customer service should be like and is what I usually experience in other countries out side of my own. It was the smiles the attention to detail and the happiness in her customer service skills that made all the difference. Well done.
I felt pretty annoyed about going in here and waiting at the sign that said "please wait to be seated" for quite a few minutes. Went up and stood at another counter where there were staff for a couple of minutes. Ignored by the young staff member as he was serving some 'lads' their beers, we decided to just take a seat. We still were ignored by staff. So, we left and went somewhere else. Thanks for that.