I am a tourist from America, and my experience here was the best service I have had dining in Siena. The waiter was hilarious and very kind. The food was incredible both times my group went, and the chef complimented us with lemonchello and some biscotti like cookies on the house.Great dessert menu, too: panna cotta, tirimisu, ganache, etc. There is outside and indoor seating. Just a fabulous time! I felt very comfortable.