We went here after a concert at the Palace on Christmas eve not having been here before but had read good reviews on this site. I had pork with bread dumplings and my wife had goulash, they were hearty portions and for me the taste was amazing, proper home cooked food that I had hoped for in Vienna. The lady who served us was very friendly and helpful. The place is very rustic but all the better for it. We can't praise this place enough.
I know this restaurant from my childhood when my parents would treat me for chocolate "Palatschinken" which is the Austrian version of pancakes. It's a small place with lots of character and the food is just great and the real Viennese cuisine. The service has lots of humour and is very friendly. I hope it's still the same in 100 years.
We went here based on the reviews on this site as it was near to our hotel. I wanted something traditionally Austrian and thought this was it. We walked into a completely smoke filled room - which we just aren't used to anymore. We should have walked straight out - but we didn't want to be rude. We were then taken through to the non smoking area - which was better for us... but could have been really close to the smoking area still. My family were not impressed with my choice! the food was ok - but from sitting down till leaving we were bugged by little flies..... it actually became a joke as we watched other people come in - sit down and then start squatting flies away - tactfully at first - and then without shame - just trying to eat a meal in peace. We couldn't wait to leave. It was such a shame - we had high hopes for something lovely - but this was not it.