Trip.com Cancellation Policy for Quick Cancellations

By Trip.com

November 4, 2024

Planning a vacation is always exciting, but sometimes unexpected events can lead to changes in your travel plans. If you've made reservations through Trip.com for flights, hotels, or trains and need to cancel, understanding Trip.com's cancellation process is crucial. This guide provides detailed instructions on how to cancel your bookings, ensuring a smooth experience.

Fast Access to Trip.com Cancellation Policy: Flight & Hotel & Train

For easy access to the cancellation process for each type of booking, click the relevant button below:

How to Get Trip.com Flight Cancellation

Step 1: Enter the Trip.com App to Cancel the Flight Booking

Step 2: Find the Flight Booking

Go to "My Trips->All Bookings" or go to “Account->All Bookings” on the Trip.com app once logged in.

Step 3: Request the Trip.com Flight Cancellation

Select "Manage My Booking" and then tap "Cancel Booking" to start the cancellation process. Be informed that, according to Trip.com's Flight Cancellation Policy, both a service fee and a cancellation fee may apply.

Step 4: Confirm the Trip.com Flight Cancellation

Review the refund details, including any processing fees associated with the cancellation, and click "Next" to proceed to the detail page.

Step 5: Submit the Trip.com Flight Cancellation

Double-check your refund information and tap "Submit" to complete the flight cancellation.

✅Special note: The refund may take several days to appear in your account.

How to Get Trip.com Hotel Cancellation

Step 1: Enter the Trip.com App to Cancel the Hotel Booking

Step 2: Find the Hotel Booking

Find your reservation by clicking on "My Trips->All Bookings" or go to “Account->All Bookings” on the Trip.com app.

Step 3: Request the Trip.com hotel refund

Click on "Cancel Booking" option to cancel your hotel booking. Note that some hotels may have strict non-refundable policies, while others may offer full or partial refunds if you cancel by a certain date.

Step 4: Provide a reason for cancellation

Indicate your reason for cancelling the hotel reservation and and click on the button "Submit" to confirm your cancellation.

Step 5: Confirm the Trip.com hotel refund

After submitting your request, click "View cancellation policy" to review the refund details.

Step 6: Check your Trip.com hotel refund status

Check your refund details to ensure all refund information is correct and complete the cancellation process.

✅Special note: Refunds typically take one working day to be processed and reach your account.

How to Get Trip.com Train Cancellation

Step 1: Enter the Trip.com App to Cancel the Train Booking

Begin by logging in to your Trip.com account. Then click on the "Train" section, and go to "My Bookings" to cancel the train booking.

Step 2: Choose the train You Need to Cancel

Choose the specific China High Speed train booking you need to cancel and click on it. This will take you to the booking page.

Step 3: Request Trip.com Train Cancellation

Click on the button "Refund" to cancel the China bullet train booking. Remember it will deduct certain assistance fee for train refund according to the cancellation policy requirements.

Step 4: Complete Trip.com Train Cancellation

Provide the front and back of your ID information and review the refund details for accuracy. Then click on the "Refund" button to complete the procedure.

China Bullet Train Refund Fee

The refund fee charged on the China bullet trains often depend on how far in advance of the train's departure you cancel your ticket. Here is a breakdown on the charges you might expect:

Refund Time	Refund Fee
More than 8 days	No fee
48 hours-7 days	5% of the ticket fare
24 hours-48 hours	10% of the ticket fare
Less than 24 hours	20% of the ticket fare

✅Special Note: Refunds will be processed back to your original payment method within 7-15 working days.

Trip.com Membership Perks

When you book with Trip.com—whether it's for flights, hotels, train rides, cruises, or even attraction tickets—you're earning rewards. Every booking accrues Trip Coins, which can be used for discounts on future bookings, and each type of booking helps you climb the membership tiers from Silver to Diamond+. Here's how each level upgrades your travel game:

Tier	Silver	Gold	Platinum	Diamond	Diamond+
Hotel Deals	exclusive hotel deals	exclusive hotel deals	exclusive hotel deals	exclusive hotel deals	exclusive hotel deals
Additional Trip Coins Earned	Standard earning rate	Earn 10% more Trip Coins	Earn 30% more Trip Coins	Earn 40% more Trip Coins	Earn 50% more Trip Coins
Train Booking Benefits	-	No refund handling fees (1 time/year, app only)	No refund handling fees (2 time/year, app only)	No refund handling fees (4 time/year, app only)	No refund handling fees (8 time/year, app only)
VIP Lounge Access	-	-	1 time per year	2 time per year	3 time per year
*Free global eSIM data packageNEW**	-	-	1GB/3 days data package*1	3GB/5 days data package*1	3GB/5 days data package*2
*Airport transfer model upgradesNEW**	-	-	-	Standard car to Medium car*2	Standard car to Medium car2+ Medium Van to Premium Van2
Priority Support	-	-	-	-	Priority Support for calls and chats + One-Stop VIP Service
*Free attraction ticketsNEW**	-	-	-	-	Free Ticket*1

Grab Flight & Hotel Deal

Start Your Travel with Trip.com

Trip.com is an international online travel agency that offers 24/7 customer service in multiple languages. The platform offers convenient booking services for flights, hotels, trains, and tours and activities. Visitors with 3+ booking can enjoy a free airport lounge, earn more Trip coins, save more on hotel booking, reduce refund fees for trains, etc.

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Trip.com Cancellation Policy

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