Trip.com Cancellation Policy for Quick Cancellations

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Cancellation Policy
Planning a vacation is always exciting, but sometimes unexpected events can lead to changes in your travel plans. If you've made reservations through Trip.com for flights, hotels, or trains and need to cancel, understanding Trip.com's cancellation process is crucial. This guide provides detailed instructions on how to cancel your bookings, ensuring a smooth experience.

How to Get Trip.com Flight Cancellation


Step 1: Enter the Trip.com App to Cancel the Flight Booking

  • Log in to your Trip.com account on your mobile device.


Step 2: Find the Flight Booking

  • Go to "My Trips->All Bookings" or go to “Account->All Bookings” on the Trip.com app once logged in.
Account->All Bookings

Step 3: Request the Trip.com Flight Cancellation

  • Select "Manage My Booking" and then tap "Cancel Booking" to start the cancellation process. Be informed that, according to Trip.com's Flight Cancellation Policy, both a service fee and a cancellation fee may apply.
Cancel Booking

Step 4: Confirm the Trip.com Flight Cancellation

  • Review the refund details, including any processing fees associated with the cancellation, and click "Next" to proceed to the detail page.


Step 5: Submit the Trip.com Flight Cancellation

  • Double-check your refund information and tap "Submit" to complete the flight cancellation.
Submit
✅Special note: The refund may take several days to appear in your account.
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How to Get Trip.com Hotel Cancellation

Step 1: Enter the Trip.com App to Cancel the Hotel Booking

  • Log in to your Trip.com account on your mobile device.


Step 2: Find the Hotel Booking

  • Find your reservation by clicking on "My Trips->All Bookings" or go to “Account->All Bookings” on the Trip.com app.
Account->All Bookings

Step 3: Request the Trip.com hotel refund

  • Click on "Cancel Booking" option to cancel your hotel booking. Note that some hotels may have strict non-refundable policies, while others may offer full or partial refunds if you cancel by a certain date.

Step 4: Provide a reason for cancellation

  • Indicate your reason for cancelling the hotel reservation and  and click on the button "Submit" to confirm your cancellation.
Submit

Step 5: Confirm the Trip.com hotel refund

  • After submitting your request, click "View cancellation policy" to review the refund details.

Step 6: Check your Trip.com hotel refund status

  • Check your refund details to ensure all refund information is correct and complete the cancellation process.
View cancellation policy
✅Special note: Refunds typically take one working day to be processed and reach your account.
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How to Get Trip.com Train Cancellation

Step 1: Enter the Trip.com App to Cancel the Train Booking

  • Begin by logging in to your Trip.com account. Then click on the "Train" section, and  go to "My Bookings" to cancel the train booking.

Step 2: Choose the train You Need to Cancel

  • Choose the specific China High Speed train booking you need to cancel and click on it. This will take you to the booking page.
Step1-2

Step 3: Request Trip.com Train Cancellation

  • Click on the button "Refund" to cancel the China bullet train booking. Remember it will deduct certain assistance fee for train refund according to the cancellation policy requirements.

Step 4: Complete Trip.com Train Cancellation

  • Provide the front and back of your ID information and review the refund details for accuracy. Then click on the "Refund" button to complete the procedure.
Step3-4


China Bullet Train Refund Fee

The refund fee charged on the China bullet trains often depend on how far in advance of the train's departure you cancel your ticket. Here is a breakdown on the charges you might expect:

Refund Time

Refund Fee

More than 8 days

No fee

48 hours-7 days

5% of the ticket fare

24 hours-48 hours

10% of the ticket fare

Less than 24 hours

20% of the ticket fare

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Trip.com Membership Perks

Trip.com Membership Perks

When you book with Trip.com—whether it's for flights, hotels, train rides, cruises, or even attraction tickets—you're earning rewards. Every booking accrues Trip Coins, which can be used for discounts on future bookings, and each type of booking helps you climb the membership tiers from Silver to Diamond+. Here's how each level upgrades your travel game:

Tier

Silver

Gold

Platinum

Diamond

Diamond+

Hotel Deals

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Additional Trip Coins Earned

Standard earning rate

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Train Booking Benefits

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No refund handling fees (1 time/year, app only)

No refund handling fees (2 time/year, app only)

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No refund handling fees (8 time/year, app only)

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Free attraction tickets*NEW

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Start Your Travel with Trip.com

Trip.com is an international online travel agency that offers 24/7 customer service in multiple languages. It offers easy booking services for flights, hotels, trains, and tours and activities. With 3+ booking, visitors can enjoy a free airport lounge, earn more Trip coins, save more on hotel booking, reduce refund fees for trains, etc.

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Trip.com Cancellation Policy