Trip.com Cancellation Policy: How to Cancel Fast


Planning a vacation is always exciting, but sometimes unexpected events can lead to changes in your travel plans. If you've made reservations through Trip.com for flights, hotels, or trains and need to cancel, understanding Trip.com's cancellation process is crucial. This guide provides detailed instructions on how to cancel your bookings, ensuring a smooth experience.
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How to Get Trip.com Flight Cancellation?
Step 1: Enter the Trip.com App to Cancel the Flight Booking
- Log in to your Trip.com account on your mobile device.
Step 2: Find the Flight Booking
- Go to "My Trips->All Bookings" or go to “Account->All Bookings” on the Trip.com app once logged in.

Step 3: Request the Trip.com Flight Cancellation
- Select "Manage My Booking" and then tap "Cancel Booking" to start the cancellation process. Be informed that, according to Trip.com's Flight Cancellation Policy, both a service fee and a cancellation fee may apply.

Step 4: Confirm the Trip.com Flight Cancellation
- Review the refund details, including any processing fees associated with the cancellation, and click "Next" to proceed to the detail page.
Step 5: Submit the Trip.com Flight Cancellation
- Double-check your refund information and tap "Submit" to complete the flight cancellation.

How to Get Trip.com Hotel Cancellation?
Step 1: Enter the Trip.com App to Cancel the Hotel Booking
- Log in to your Trip.com account on your mobile device.
Step 2: Find the Hotel Booking
- Find your reservation by clicking on "My Trips->All Bookings" or go to “Account->All Bookings” on the Trip.com app.

Step 3: Request the Trip.com hotel refund
- Click on "Cancel Booking" option to cancel your hotel booking. Note that some hotels may have strict non-refundable policies, while others may offer full or partial refunds if you cancel by a certain date.
Step 4: Provide a reason for cancellation
- Indicate your reason for cancelling the hotel reservation and and click on the button "Submit" to confirm your cancellation.

Step 5: Confirm the Trip.com hotel refund
- After submitting your request, click "View cancellation policy" to review the refund details.
Step 6: Check your Trip.com hotel refund status
- Check your refund details to ensure all refund information is correct and complete the cancellation process.

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How to Get Trip.com Train Cancellation?
Step 1: Enter the Trip.com App to Cancel the Train Booking
- Begin by logging in to your Trip.com account. Then click on the "Train" section, and go to "My Bookings" to cancel the train booking.
Step 2: Choose the train You Need to Cancel
- Choose the specific China High Speed train booking you need to cancel and click on it. This will take you to the booking page.

Step 3: Request Trip.com Train Cancellation
- Click on the button "Refund" to cancel the China bullet train booking. Remember it will deduct certain assistance fee for train refund according to the cancellation policy requirements.
Step 4: Complete Trip.com Train Cancellation
- Provide the front and back of your ID information and review the refund details for accuracy. Then click on the "Refund" button to complete the procedure.

China Bullet Train Refund Fee
The refund fee charged on the China bullet trains often depend on how far in advance of the train's departure you cancel your ticket. Here is a breakdown on the charges you might expect:
Refund Time | Refund Fee |
More than 8 days | No fee |
48 hours-7 days | 5% of the ticket fare |
24 hours-48 hours | 10% of the ticket fare |
Less than 24 hours | 20% of the ticket fare |
Trip.com Membership Perks
Trip.com Membership Rewards for 5 Tiers
With Trip.com Membership, you’ll enjoy more perks as you move up the levels, from Silver to the top tier, Diamond+. Each step brings more benefits, like hotel discounts, extra Trip Coins, and unique travel perks. Check out what each level has to offer below!
Member Level | Silver | Gold | Platinum | Diamond | Diamond+ | Black Diamond |
Hotel Discounts | Up to 5% off | Up to 10% off | Up to 15% off | Up to 20% off | Exclusive hotel deals | Exclusive hotel deals |
Standard earning rate | Earn 10% more Trip Coins | Earn 30% more Trip Coins | Earn 40% more Trip Coins | Earn 50% more Trip Coins | +200% | |
Train Booking | - | No refund fees (1 time/year) | No refund fees (2 times/year) | No refund fees (4 times/year) | No refund fees (8 times/year) | 8x/year |
- | - | 1 visit per year | 2 visits per year | 3 visits per year | 12x/year | |
Free Global eSIM | - | - | 1GB/3 days data package | 3GB/5 days data package | 3GB/5 days data package (twice) | 3GB/5 days (x8) |
Airport Transfer | - | - | - | Standard to medium car (twice) | Medium to premium van (twice) | 8x/year |
Priority Support | - | - | - | - | VIP support for calls/chats + one-stop service | VIP support for calls/chats + one-stop service |
Free Attraction | - | - | - | - | One free ticket each year | 1 ticket/year |
Start Your Travel with Trip.com
Trip.com is an international online travel agency that offers 24/7 customer service in multiple languages. It offers easy booking services for flights, hotels, trains, and tours and activities. With 3+ booking, visitors can enjoy a free airport lounge, earn more Trip coins, save more on hotel booking, reduce refund fees for trains, etc.
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FAQs about Trip.com Cancellation Policy
Does Trip.com refund cancellation?
Yes, Trip.com offers refunds.Can you cancel a trip on Trip.com?
Click on "Manage My Booking" and tap the button "Cancel Booking" to cancel the flight booking. According to Trip.com Flight Cancellation Policy, cancelling flight will request service fee and cancellation fee.Is there a cancellation fee for Trip.com?
Refundable fares on Trip.com usually allow cancellations with little to no penalty, giving you flexibility if your plans change. In contrast, non-refundable tickets often come with strict conditions that you may have to pay a cancellation fee, or in some cases, you won't receive any refund at all.Does Trip.com cover cancelled flights?
Trip.com Insurance Solutions: Through our partnership with leading insurers like AXA, Trip.com offers integrated flight and hotel protection plans that provide coverage for qualified cancellations and delays.
Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.
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