Access Trip.com Customer Support: A Step-By-Step Guide

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By Trip.com

February 10, 2026

Customer Service

Are you encountering some issues with your travel plans? Worry no more! Trip.com provides 24/7 customer service to help you with any concerns or questions. This guide will walk you through the steps to contact Trip.com's customer support. Follow along to find out how!

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Step 1: Enter the Trip.com app to find Trip.com Customer Service

The first step is to log in to your Trip.com account on your mobile phone. Go to "Account" section and find the "Customer Support" button. Click on it to proceed.

Step 2: Select the Trip.com Customer Service

Trip.com offers various customer services, including Chat service, Call service and Emergency assistance. Select the option that better fits your needs.

Step 2: Select the Trip.com Customer Service
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Step 3: Choose Chat Trip.com Customer Service

For chat support, click "Chat With Us." This will take you to a detailed page where you can get assistance with flights, hotels, transportation, and travel guide.

Step 3: Choose Chat Trip.com Customer Service

Step 4: Choose Call Trip.com Customer Service

If you prefer call service, click the “Call Us” section. From there, you can choose between an internet call or a global call based on your need.
Step 4: Choose Call Trip.com Customer Service

Step 5: Find Call Trip.com Customer Service of Other Countries and Regions

If you need to contact customer support in a different country or region, click "Other countries and regions" to view the relevant contact numbers. Check the table below for more details!

Step 5: Find Call Trip.com Customer Service of Other Countries and Regions

Step 6: Choose Emergency Assistance Trip.com Customer Service

Go to "Emergency Assistance" section to acquire more customer support, including Medical assistance, Translation help, Emergency Medical Transfer, etc.

Step 6: Choose Emergency Assistance Trip.com Customer Service

The screenshots are only for reference.

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Trip.com Customer Service Contact Number

Trip.com offers 24/7 call service for 40 Countries and Regions. Check out the following table for more contact information!

Special Note: Trip.com Customer Service is Available 24/7 with an average response time of around 30 seconds.

FAQs about Trip.com Customer Service

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Trip.com Customer Support