Is Trip.com Legit? Trip.com Authentic Reviews

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Trip.com Reviews: Is Trip.com Legit?

If you’re thinking of booking through Trip.com, you might feel a bit wary at first. Let’s face it: the internet has mixed opinions on almost everything, especially when it comes to booking travel. That’s why I wanted to look at Trip.com reviews and real user experiences to help you decide whether it’s a good choice for your next trip.

to Bangkok
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Melbourne
MEL
Bangkok
BKK
Wed, Jul 15
Wed, Jul 22
One way
19% off
From 53,232.00RUB 43,355.00
Melbourne
MEL
Bangkok
BKK
Fri, Jul 17
Tue, Jul 21
One way
17% off
From 53,232.00RUB 44,216.00
Melbourne
MEL
Bangkok
BKK
Fri, Jul 17
Fri, Jul 24
One way
16% off
From 53,232.00RUB 44,624.00
Melbourne
MEL
Bangkok
BKK
Wed, Jul 15
Wed, Jul 22
One way
15% off
From 53,232.00RUB 45,000.00
Melbourne
MEL
Bangkok
BKK
Fri, Jul 17
Tue, Jul 21
One way
15% off
From 53,232.00RUB 45,140.00
Melbourne
MEL
Bangkok
BKK
Thu, Jul 16
Thu, Jul 23
One way
11% off
From 53,232.00RUB 47,463.00
Melbourne
MEL
Bangkok
BKK
Mon, Jul 6
Wed, Jul 8
One way
10% off
From 53,232.00RUB 47,979.00
Melbourne
MEL
Bangkok
BKK
Fri, Jun 19
Fri, Jun 26
One way
10% off
From 53,232.00RUB 48,076.00

Is Trip.com Legit? Trip.com Reviews Overview

Is Trip.com Legit?

If you’re wondering if Trip.com is legit, you’re not alone. If you're like me, you probably hesitate when you come across a travel deal that seems too good to be true (often about 30% lower than Booking and Agoda).

So, is Trip.com legit? The answer is Yes—Trip.com is a legitimate and reliable platform for booking flights, hotels, and more.

Trip.com is part of the Trip.com Group, a global travel service provider that also owns brands like Ctrip and Skyscanner. They have a significant presence in the travel industry and are known for offering competitive prices.

Trip.com Customer Service

  • Reliability of Trip.com can be shown by its excellent customer service. Trip.com users will receive their prompt itinerary confirmations directly from airlines.
  • One user has mentioned that it is convenient to verify their flight details with the airline after booking through Trip.com. It reassures the legitimacy and reliability of their purchase.
"After 7 hours my itinerary confirmation was sent by the airline. Double checked it by calling the airline. Therefore conclude that Trip.com is legit AF. :) Thank you for the affordable flight of my dream Trip.com"

Trip.com Affordable Price & Frequent Deals

  • Trip.com is popular because of its competitive pricing and multiple deals or rewards every day.
  • One user has shared an experience of finding a flight through Trip.com that was cheaper than other platforms. And the user emphasized the significant savings from other travel pleasures like souvenirs. The deals for flights, hotels, or even attractions on Trip.com make it an appealing option for budget-conscious travelers.
It is 100% legitimate . trip.com is owned by ctrip from China. Ctrip is the most popular travel booking site in China. trip.com is their site for international customers. Personally I used ctrip many times and just started to use trip.com recently. (I am originally from China and now live in Canada). The flight tickets price from trip.com is unbeatable. The trade off is your booking can not be changed or cancelled, thus no refund at all. You really need to be sure about your travel plan before book it with trip.com

Things to Notice about Trip.com

  • Despite many positive reviews, there are some cautionary tales mainly revolving around the cancellation policies. Because of the specialty of certain durations or thrid party policy, some bookings cannot be cancelled.
  • A few users have expressed dissatisfaction about modifying or cancelling bookings, particularly those marked as un-cancellable. Thus, Trip.com suggests customers to be sure about their travel plans and awalys review the terms of service carefully before making any bookings.
"I had to change my flight due to unforeseen circumstances. It took some time to get in touch with customer support, but eventually, they assisted me with the change, though with some fees involved."
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Can I Trust Trip.com?

Can I Trust Trip.com?
  • Global Reach: Serving 39 countries with 24 language options and 35 currency choices.
  • Vast Inventory: Access to 1.1 million+ hotels and flights from over 510 airlines across 3,400 airports.
  • Reliable Support: 24/7 multilingual customer service with dedicated centers in Tokyo, Seoul, and Edinburgh.
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How to Share Reviews on Trip.com to Get Rewards?

Share your memories and save on your next getaway! At Trip.com, we want to hear all about your latest travels. By posting your experiences and photos on our app, you’ll join a global community of travelers and Trip Coins simultaneously.

Check out our step-by-step guide below to learn how writing reviews can earn you Trip Coins for your next booking.

Step 1: Enter Trip.com App

Log in to your Trip.com account on your mobile device and Go to Account section. Then Click My Moments & Reviews : Access this section to find or add your travel experiences.

Trip.com Reviews: How to Write Trip.com Reviews

Step 2: Go to Reviews Session

Click on 'Reviews' to begin your monthly task. Press "Go" to proceed. By posting comments, you'll get chance to win prizes (monthly tasks). Scroll down to find a place you've visited. Tab the 'Review' button to write your review.

Trip.com Reviews: How to Write Trip.com Reviews

Step 3: Rate & Write Your Review to Publish on Trip.com

  • Rate & Write: Give a star rating (1 to 5 stars) and write about your experience and feelings regarding the place.
  • Add Photos: Click the camera button to add photos from your visit.
  • Publish: Click 'Publish' to submit your review and share your insights.
Trip.com Reviews: How to Write Trip.com Reviews
If you're curious about how to stay connected fast abroad, check Global eSIM, Wifi and SIM card below!
Reviews of Global eSIM
United States/Canada 5G eSIM | Daily Plan/Data Package | 1-30 Days | 24-Hour Billing | QR Code (Excluding Guam & Saipan)
United States/Canada 5G eSIM | Daily Plan/Data Package | 1-30 Days | 24-Hour Billing | QR Code (Excluding Guam & Saipan)
4.5/5
582 reviews
Trip.com eSIM worked exactly as advertised, offering reliable and convenient mobile connectivity.
Japan SoftBank 4G/5G eSIM | TikTok & ChatGPT Available | Day Pass/Total Data Package | 24-Hour Billing | QR Code
Japan SoftBank 4G/5G eSIM | TikTok & ChatGPT Available | Day Pass/Total Data Package | 24-Hour Billing | QR Code
4.7/5
9250 reviews
Works well but I have encountered a few weak connection spots but that may just be the connectivity in Japan.
Malaysia 5G eSIM | Daily Plan / Total Data | 1-30 Days | 24-Hour Billing | QR Code
Malaysia 5G eSIM | Daily Plan / Total Data | 1-30 Days | 24-Hour Billing | QR Code
4.5/5
2847 reviews
the sim card worked better than expected and i had no trouble setting it up, no id verification as well which was good
Thailand 5G eSIM | Supports Google Maps / ChatGPT | Daily/Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
Thailand 5G eSIM | Supports Google Maps / ChatGPT | Daily/Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
4.7/5
9828 reviews
I got an e-SIM and paid with a Russian card for two weeks, activated it at the airport in Thailand and used it without any problems.
Vietnam eSIM | Up to 100GB data | 4G/5G connection | 1-30 days
Vietnam eSIM | Up to 100GB data | 4G/5G connection | 1-30 days
4.3/5
87 reviews
Good coverage. Always my first choice of e-sim when travel to Vietnam. Easy installation. Just need to scan the code. Make sure to activate when you have a stable internet connection.
Europe 5G/4G eSIM | Daily/Total | 500MB/day-total 50GB | 1-30 days | 24-hour billing | QR code
Europe 5G/4G eSIM | Daily/Total | 500MB/day-total 50GB | 1-30 days | 24-hour billing | QR code
4.7/5
6829 reviews
It worked perfectly in Italy, France, and Spain. The only problem was that I couldn't activate it for a long time. I installed it in advance, then tried to activate it upon arrival, and ended up reinstalling it again once. After some hassle, it activated, but I couldn't figure out what triggered it. I even requested a refund because I couldn't activate it for a long time, but it was ultimately worth it. I recommend it.
Mainland China/Hong Kong/Macau/Taiwan 5G/4G eSIM | Supports Google Maps / ChatGPT | Daily/Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
Mainland China/Hong Kong/Macau/Taiwan 5G/4G eSIM | Supports Google Maps / ChatGPT | Daily/Total Data Plans | 24-Hour Billing | 1–30 Days | QR Code
4.5/5
8703 reviews
Everything connected very easily. The reception in Shenzhen is excellent, with no interruptions. Two phones are connected via a hotspot.
Kazakhstan 4G eSIM | Supports TikTok & ChatGPT | Daily package/data package | Billed by 24 hr | QR code
Kazakhstan 4G eSIM | Supports TikTok & ChatGPT | Daily package/data package | Billed by 24 hr | QR code
4.6/5
78 reviews
Everything connected, everything worked.

Join Trip.com Membership: Enjoy Perks

How to Upgrade Trip.com Membership Tier


Trip.com Membership is a loyalty program that rewards you every time you book a flight, hotel, train ticket, and more on Trip.com. It’s free to join, and once you’re signed up, you’ll start collecting points with every booking. These points can go toward membership upgrades, discounts, and rewards for future trips.

The program is tiered, with levels like Silver, Gold, Platinum, Diamond, Diamond+, and Black Dimond. As you move through the tiers, you’ll access added benefits like free VIP airport lounge entry, priority customer service, free attraction passes, and other extras that bring more comfort and ease to your travels.

Know More about Trip.com

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FAQs about Trip.com Reviews

  • Is Trip.com a legit site?

    Yes, Trip.com is legitimate and completely safe to use (at least as safe as any other travel website like Expedia or Travelocity). I've used Trip.com (and formally Ctrip, its predecessor) for over 10 years. Trip.com is now owned CTrip, one of the largest travel companies in China (it was acquired by CTrip in 2017).
  • Is Trip.com a Chinese company?

    Yes, Trip.com Group (which owns the Trip.com brand) is a major Chinese multinational travel company, founded in China as Ctrip in 1999, headquartered in Shanghai, and is the largest online travel provider in China, with global operations and ownership of brands like Skyscanner.
  • Is Trip.com an official website?

    Trip.com is an online travel agency headquartered in Singapore, owned by Trip.com Group. Its website and mobile app can be used to book flights, hotels, trains, rental cars, airport rides, tours, attraction tickets, eSIM cards, and more.
Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.
Alice

Alice

Trip.com Writer

Hey there, I’m Alice! Based in Beijing, I’m obsessed with exploring new urban spots and the great outdoors. I love putting together travel tips to help you plan your next trip, so thanks for stopping by to read!

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