Certificate:
 Course Completion Certificate
Language:
 English
Duration:
 1 Day
Credits:
 8
Refreshments:
 Snacks, Beverages and Lunch included in a classroom session
Course Delivery:
 Classroom
Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount
Course Overview:
Outstanding customer service is crucial for gaining, retaining, and nurturing customer relationships. In our Customer Service Essentials training course, you will acquire foundational knowledge and leverage proven techniques to develop and maintain mutually beneficial relationships with your customers. This one-day course is designed to help you enhance your customer service skills, leading to improved customer retention and acquisition metrics for your organization.
Learning Objectives:
By the end of this course, you will:
Understand the importance of attitude in customer service.
Develop effective verbal and vocal communication skills.
Master techniques for handling customer complaints and difficult situations.
Demonstrate empathy and build rapport with customers.
Define and implement the Golden Rules for Customer Service Success.
Course Features:
You Will Learn How To:
Adopt a confident and consistent approach to ensure great service.
Apply best practice communication techniques to connect with customers effectively.
Choose and implement strategies that foster customer loyalty and exceed expectations.
Respond positively and constructively to customer problems
Who Can Attend?
This course is open to anyone interested in enhancing their customer service skills. No formal prerequisites are required.
Certification:
Upon completing the course, you will receive a Course Completion Certificate from Leadflake.
©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.
Information Source: LeadFlake | eventbrite

Singapore

Searching for information and tickets regarding Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com taking place in Singapore on Jul 23, 2025 (UTC+8)? Trip.com has you covered. Check the dates, itineraries, and other information about Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com now! Trip.com has also prepared more similar exciting activities and discounted flight and hotel packages.

Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com: Tickets, Dates & Itineraries | Trip.com

Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com

Fundamentals of Customer Service Excellence Workshop in Singapore | Trip.com

null | Trip.com

Share your results and see what your friends think!

Raffles Singapore

Luxury Hotels

Resorts World Sentosa - Equarius Villas

Near Universal Studios Singapore|Sentosa Island, Singapore

Family Hotels

Singapore Flyer

Immediate access

Book now for today

Best Things to Do

Night view

PadaGu

ซื้อตั๋วจากทริปดอทคอมสะดวก ได้Qr Code ไปถึงไม่เสียเวลาเข้าคิวซื้อtickets สแกนเข้าได้เลย   เข้าไปถึงฟังประวัติของปรเมศสิงคโปร์กันก่อน เดินตามทางไปเรื่อยๆ แต่ละห้องดูน่าสนใจ จนไปถึงเข้าแคปซูล ค่อยๆหมุนๆ เก็บบรรยากาศแบบไม่เร่งรีบ   แนะนำให้ชาร์จแบตกล้องถ่ายรูปไว้ แบตหมดอดถ่ายรูปนะคะ โดยรวมพอใจมาก อาจโชคดีที่คนในแคปซูลน่ารักทุกคนด้วย

Rainforest Wild ASIA

Anonymous user

Incorporate easy hiking trial with zoo is a fun and rewarding experience. The hiking trial design suits all ages. Worth for a visit.

Capella Singapore

Cultural Hotels

Marina Bay Sands Singapore

Near Marina Bay Sands|Marina Bay, Singapore

Instagrammable Hotels

The Fullerton Bay Hotel Singapore

Flower Dome

heheheda

The tickets bought through Trip.com are slightly cheaper than the official website. The attraction itself is stunning and offers an amazing look at a curated garden in the Flower Dome and a glimpse into the natural world of Singapore at the Cloud Forest. It is well worth the visit and the entry ticket.

Sentosa

Night Attractions

205***26

Sentosa Island is very good, the theme park has more projects, Jurassic Park, Xiaohuangren, etc. On the island, the ecology is mainly good, there are many birds, and I have seen seagulls, peacocks and lizards. The accommodation is more expensive. The hotel does not provide breakfast. Others are OK.

Time:	Jul 23, 2025 (UTC+8) ENDED
Location:	For venue details, reach us at info@leadflake.com

Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com

Details

Vote

Are you interested in Fundamentals of Customer Service Excellence Workshop in Singapore?

Recommended Products for Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com

Raffles Singapore

Resorts World Sentosa - Equarius Villas

Singapore Flyer

Rainforest Wild ASIA

Capella Singapore

Marina Bay Sands Singapore

The Fullerton Bay Hotel Singapore

Flower Dome

Sentosa

Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com

Details

Vote

Are you interested in Fundamentals of Customer Service Excellence Workshop in Singapore?

Recommended Products for Fundamentals of Customer Service Excellence Workshop in Singapore | For venue details, reach us at info@leadflake.com

Raffles Singapore

Resorts World Sentosa - Equarius Villas

Singapore Flyer

Rainforest Wild ASIA

Capella Singapore

Marina Bay Sands Singapore

The Fullerton Bay Hotel Singapore

Flower Dome

Sentosa

More contents about Singapore