Certificate:
 Course Completion Certificate
 | Duration:
 8 Hours
Delivery Mode:
 In-house/ Classroom / Online
Language:
 English
 | Credits:
 8
Snacks, beverages, and lunch will be provided during the session.
Course Overview
Emotional Intelligence (EI) is the capacity to recognize, understand, and manage one’s emotions, while also being aware of and influencing the emotions of others. Although the foundational concepts have existed since the early 20th century, the term was popularized by Wayne Payne in 1985.
This interactive workshop empowers participants to enhance self-awareness and self-management. Developing these core EI competencies can positively impact both professional performance and personal relationships.
Key Takeaways:
Understand the Emotional Intelligence competency framework.
Evaluate your current level of emotional intelligence.
Apply techniques to maintain a high level of positivity and energy.
Handle high-pressure situations and maintain high standards.
Cultivate emotional resilience and maturity.
Take responsibility for emotions and avoid blame or complaints.
Apply emotional intelligence strategies in the workplace.
Recognize how emotions affect thinking, goal-setting, relationships, and decisions.
Course Inclusions :
Comprehensive Course Manual
Presentation Slides
Note: No exam is required to complete this course.
Target Audience:
 This course is ideal for anyone interested in improving their emotional intelligence skills, regardless of profession or experience level.
©2025 Academy for Pros. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.
Investing in Emotional Intelligence training for your team can significantly enhance collaboration, leadership, and overall workplace culture. This workshop will equip your employees with practical tools to manage emotions, communicate with empathy, and navigate challenges with resilience. As a result, you'll see stronger teamwork, improved client interactions, reduced conflicts, and a more engaged, productive workforce—making it a smart, future-focused investment for your organization’s growth and success.
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Information Source: Academy for Pros | eventbrite

Invercargill

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Richmond

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