Oryx Grand Jebel Hafeet Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Al Ain
Oryx Grand Jebel Hafeet Hotel
Jabal Hafeet, Al Ain, Emirate of Abu Dhabi, United Arab Emirates
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A stay at Mercure Grand Jebel Hafeet Al Ain Hotel places you in the heart of Al Ain, within a 15-minute drive of Wadi Adventure and Al Ain Zoo. This family-friendly hotel is 5.9 mi (9.5 km) from Jebel Hafeet Mountain and 9.7 mi (15.6 km) from Sheikh Khalifa International Stadium.Show More
We Price Match
Last booked 3 hrs ago
Highlights
Ideal location
Sparkling clean
Airport pick-up available
Lots to do
Free parkingShow More
Amenities
Babysitting Services
Children's PlaygroundFree
Business Center
Children's Pool
Restaurant
Outdoor swimming pool
Fitness Room
Sauna
All Amenities
Property Description
A stay at Mercure Grand Jebel Hafeet Al Ain Hotel places you in the heart of Al Ain, within a 15-minute drive of Wadi Adventure and Al Ain Zoo. This family-friendly hotel is 5.9 mi (9.5 km) from Jebel Hafeet Mountain and 9.7 mi (15.6 km) from Sheikh Khalifa International Stadium.
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4.4/5
Very Goodsuch a view at night to entire AD from here，really enjoyable time
All 94 Reviews
Surroundings
Airport: Al Ain International Airport
(37.7km)
Landmarks: Jabal Hafeet parking lot
(560m)
Landmarks: Jabel Hafeet Stop Over
(1.2km)
Landmarks: Sunrise view point jabel hafeet
(1.9km)
Landmarks: Jabel Hafeet Mountain View point
(2.3km)
Landmarks: Heritage Tents- (Traditional Campsite)
(2.3km)
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Rooms
Guest Reviews
Services & Amenities
Policies
11
Superior Room with 1 double bed, pool side
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
12
Deluxe Room with 2 Single Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
11
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
6
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Minibar
Shade Curtain
Check Availability
5
Deluxe Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shade Curtain
Check Availability
10
Superior Room with 2 single beds, Pool Side
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
10
Deluxe Room with 1 double bed
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
94 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.3
- Location4.7
- Service4.3
Average for similar properties in Al Ain
AI Summary
Exceptionally friendly staff provides excellent service across the property. Comfortable, spacious rooms with pleasant atmosphere. Superb location for city views and easy access to attractions like Jabel Hafeet hill.
Jhazmine
March 29, 2025
It was 🤩 amazing. We really love the amazing view of al ain. Only that the pool was not good. It’s so cold that you could enjoy swimming. Hope next time they can do something with their heater. It would be perfect.
Anonymous User
February 20, 2025
such a view at night to entire AD from here，really enjoyable time
Muhammad razzaq traveler
December 17, 2024
I stay vith family second time really i like mercure hotel also service location
Guest User
April 3, 2025
The original mercure hotel has been taken over by Oryx. Unfortunately Staff were overwhelmed - reception never picked up any calls, so we didn't get the bed for our 3.5 year old. None of the restaurants could charge to the room.. Lifeguards also overwhelmed, no one managing the water slides from the top so people were going down in large groups and crashing into children who were wearing buoyancy aids. Saw one child rescued. Not enough Sun Loungers, so people were using what looked liked wedding reception chairs around the pool. Children's play area part cordoned off with rubble in the middle of it.
Guest User
December 24, 2024
Wawooo. Had a great experience and keep me updated the offer including breakfast for the next time. I would recommend for all 😊
HustleMom4
July 4, 2024
It was one of the best locations for a resort, the view was truly amazing! the cleanliness is ok, the food was amazingly delicious too, we ordered from room service we really love the lamb chops and the shrimp biryani, even in the pool bar the food was served fresh and appetising, not to mention the breakfast was absolutely devine the breads were freshly baked. there were many things we wanted to comment was about the services its taking too long to order and the order to arrive. we also noticed that some of the facilities were idle and abandoned. it is quite sad to see that this hotel is beautiful yet so much left behind. We can even imagine the breeze during winter, althou this hotel is currently operating, it was very noticeable too that there were under staff. I have to praise all the staffs that we encountered from the luggage area to reception to the gym and the breakfast staffs, also the housekeeping were very polite and attentive, despite of all the challenges. I hope that the management would see the greatest potential of this hotel, lies to the staffs who are very willing to serve, they just need more motivation and incentives indeed. All the best! cant wait to experience it again on winter.
Ahmed Nagib
June 19, 2024
Below average, old hotel, very crowded, the bath room in the lobby wasn’t clean
Anonymous User
January 17, 2025
It was a beautiful experience to stay there. Service is good but could do better especially during peak times.
Services & Amenities
Most Popular Amenities
Babysitting Services
Additional charge
Children's Playground
Free
Business Center
Children's Pool
Restaurant
Outdoor swimming pool
Fitness Room
Sauna
Meeting Room
Additional charge
Priority airport pick-up
Additional charge
Wake-Up Call
Car Charging Facilities
Taxi booking service
Car Rental
Priority airport drop-off
Additional charge
Spa
Additional charge
Wi-Fi in Public Areas
Public parking
Free
Table Tennis Room
Massage Room
Multi-Function Room
Luggage Storage
Squash Court
Off-site
Billiards Room
24-Hour Front Desk
Currency Exchange
Children's Playground
Restaurant
Outdoor swimming pool
Fitness Room
Meeting Room
Spa
Billiards Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Heated pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Car charging facilities
Valet Parking
Free
Public parking
Free
Transportation
Priority airport pick-up
Additional charge
Taxi booking service
Car Rental
Priority airport drop-off
Additional charge
Front Desk Services
Front Desk Safe
Wake-Up Call
Tour/Ticket Service
Lockers Available
Express Check-In and Check-Out
Luggage Storage
Concierge Service
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Arabic
Filipino
Hindi
Urdu
Food & Drink
Room Service
Kiosk/ Convenience Store
Halal meals provided
Alcohol-Free Rooms (On Request)
Health & Wellness
Mini Golf
Fitness Room
Sauna
Spa
Additional charge
Table Tennis Room
Massage Room
Beauty and Makeup
Squash Court
Off-site
Billiards Room
Public Areas
Garden
Elevator
Cleaning Services
Clothes Steamer
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Children's Playground
Free
Children's Pool
Children's Meals Available
Business Services
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Postal Service
Wedding Service
Multi-Function Room
Accessibility
Pool Ramp Available
Accessible Rooms Available
Assistive Listening Devices
Safety & Security
First Aid Services
Security Alarm
CCTV In Public Areas
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | AED 130.00 (approx. AU$ 56.34) per person per night |
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | AED 35.00 (approx. AU$ 15.17) per person |
Adult | Buffet:AED 65.00 (approx. AU$ 28.17) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2003
- Number of Rooms: 124
A stay at Mercure Grand Jebel Hafeet Al Ain Hotel places you in the heart of Al Ain, within a 15-minute drive of Wadi Adventure and Al Ain Zoo. This family-friendly hotel is 5.9 mi (9.5 km) from Jebel Hafeet Mountain and 9.7 mi (15.6 km) from Sheikh Khalifa International Stadium.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at LE BELVEDERE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Free valet parking is available onsite.
Make yourself at home in one of the 124 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at LE BELVEDERE, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Free valet parking is available onsite.
Make yourself at home in one of the 124 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.