De L’Europe Amsterdam – the Leading Hotels of the World

Great place. The personnel are very knowledgeable and friendly. Art is practically everywhere in the hotel. Exquisite taste indeed. Comfortable rooms. Clean service. I wasn’t blown away with the Italian restaurant at the lobby. Kind staff though. Jordan was such a gentleman and even walked us to our destination point outside the hotel despite the cold weather, making sure we arrived on time to our appointments. Overall, it’s a very fine establishment and would highly recommend the hotel to everybody. Will stay again.

This hotel experience was amazing from arrival to departure. We absolutely loved everything about this place. We booked through the AMEX Fine Hotels program and the amenities provided did not disappoint. Our room was truly huge compared to other luxury hotels in Europe. The bathroom was luxurious, from the Dyptique toiletries to the Dyson hair dryer. The breakfast was fantastic! I don’t think I’ve ever had eggs more perfectly cooked day after day. We spent a lot of time relaxing in the lobby bar, which was a perfect respite from the outside crowds. Maybe my only suggestion would be to have that remain open longer. Midnight on a Saturday in Amsterdam felt very early for a last call. We cannot wait to come back for our next stay!

The best! I spent 4 marvelous days in Amsterdam, and this hotel is just the best in every aspect. Location, beautiful building, refined architecture, great service, relaxed ambiance. It even has a very complete spa. All the staff lovely people! A place to ho back to.

Great location and elegant hotel. It’s in the top five of Paris hotels where I’ve stayed. 74/200 minimum characters so here’s more: I felt very safe using the taxis they requested for me. I recommend doing that instead of hiring a private car and driver to return to the airport.

Absolutely stunning property. Our first visit since the major remodel. The suite was perfection. All of the staff is very customer focused. A cocktail at Freddy’s bar is a must! The conceirge staff is excellent. Spot on restaurant recommendations and arranged a truly one of a kind private boat canal tour that was the highlight of our trip.

On the Amstel River canal in City Center. Beautiful historic hotel. Very professional staff. Very nice breakfast buffet and menu. Good bar. Request a room over the canal. Our room was a bit odd. While it was roomy, it appeared to be an office that was converted into a hotel room. Don’t be surprised about the steep VAT and city taxes that will be added to your room fees.

Our stay at de L'Europe was perfect in every way. We felt so welcome. The Ravestein Gallery Suite was incredible and the view was breathtaking. The hotel is absolutely beautiful and the people make you feel so at home. The location is excellent with great restaurants, shopping streeds and museums close by. I would definitely recommend this hotel when going to Amsterdam.

My group of 7 ladies rented 4 rooms for 4 nights costing a total of $14K at this hotel. The hotel is beautiful, but the staff is horrible, the restaurants are terrible (except for breakfast and Freddy’s Bar) and there were constant problems!!! Our bill had 18 mistakes: the price of each room had multiple mistakes creating an extra 5K added to the total bill; one of the restaurant bills was signed and paid for and then an additional €200 was added to the bill at checkout (without an explanation); each trip scheduled through the concierge was incorrectly charged - always to the benefit of the hotel; the list of incorrect charges goes on and on… We spent 4 hours working with 3 different managers; Roman, Patrick and another manager that’s name started with a “R” to try to fix the billing issues - all were condescending and rude. They agreed all of the bills were incorrect but repeatedly fought to change each charge to the correct amount. I felt like I was speaking to sketchy used car salesmen! The concierge claimed they ordered a private guide and a driver for a day, but the driver and guide never showed up. They found another driver that was waiting for a different hotel guest and had him take our group to our day trip - after we waited for over an hour. The driver was not a guide, didn’t know our arrangements, and was unable to give any information about the area - we were incredibly disappointed! In the end, we overpaid a bit, but we were so tired of being insulted and chose not to waste anymore vacation time. I strongly suggest you never stay at this hotel!