To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.4
Service8.9
Cleanliness9.0
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All reviews(119)
Positive reviews(113)
Reviews with photos/video(32)
Convenient location(35)
Easy to get around(18)
Close to train station(16)
Well designed(10)
Friendly front desk staff(9)
Loved the view(8)
Comfortable bed(6)
Delicious breakfast(5)
Negative reviews(6)
Arielle Liu
Comfort Double or Twin Room
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jul 8, 2025
I love the hotel ID and the small little displays they have at the lobby especially the very zen tree in the centre of the lobby. Locations is great as iff the S next to the canal easily accessible to tourists sights.
6/8
Guest User
Comfort Double Or Twin Canal View
Stayed in May 2025
Solo traveller
1 review
8.5/10
Very Good
Posted on Jun 7, 2025
Nice classic style hotel near the central station, the room was quiet, the breakfast was good but requires reservation for breakfast time due to narrow restaurant area, I had to use 2 lifts to reach my room at 4th floor, Canal view was not visible due to high trees in front of the windows.
Response from Property: Dear Guest,Thank you for your feedback! We're glad you enjoyed our classic style, quiet rooms, and breakfast. We appreciate your understanding regarding the breakfast reservations and the building layout. Sorry to hear the canal view was obstructed by trees. We hope to welcome you again soon.Kind regards,Team Hotel MAI Amsterdam
Manjeet Singh Bhail
Comfort Double or Twin Room
Stayed in Dec 2024
Couple
4 review
10/10
Outstanding
Posted on Jan 28, 2025
Located at the heart of amsterdam. Walkable sites and station. Food all around you (all type of cuisines) Superb staff.
Response from Property: Dear Manjeet,Thank you for your wonderful review! We’re delighted to hear you enjoyed our central location with easy access to attractions, transport, and diverse dining options. It’s great to know our staff made a superb impression. We look forward to welcoming you back soon.Kind regards,Team Hotel MAI Amsterdam
Sneha Vaswani
Executive Double Room With Canal View
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 28, 2025
We stayed at the Mai hotel for 4 nights and it was very comfortable and a perfect location central to everything. The staff were very friendly and helpful to us and the room was very clean and perfectly equipped with everything we needed. Highly recommend this hotel
Response from Property: Dear Sneha,Thank you for your wonderful review! We’re happy to hear you found your stay comfortable and enjoyed our central location. It’s great to know our friendly staff and well-equipped, clean rooms met your expectations. We truly appreciate your high recommendation and look forward to welcoming you back soon.Kind regards,Team Hotel MAI Amsterdam
joellkh
Comfort Double or Twin Room
Stayed in Jan 2025
Solo traveller
26 review
10/10
Outstanding
Posted on Feb 20, 2025
very nice hotel, everything's so good. staff is friendly, room is spacious
Response from Property: Dear Guest,Thank you for your kind words! We’re delighted to hear you enjoyed our friendly staff and spacious rooms. We look forward to welcoming you back for another great stay.Kind regards,Team Hotel MAI Amsterdam
Dr. Sirinuch
Comfort Double or Twin Room
Stayed in Sep 2024
Business traveller
5 review
6.5/10
Posted on Nov 9, 2024
Hotel is located in the heart of Amstrerdam. The hotel is designer hotel. Room is a bit too dark for me.
Mei Leng
Comfort Double Or Twin Canal View
Stayed in Oct 2024
Couple
40 review
10/10
Outstanding
Posted on Nov 19, 2024
The hotel is good, nearby many restaurants around, train station is in few mins.
Alain Gilbert
Executive Double Room With Canal View
Stayed in Aug 2024
Solo traveller
18 review
6.5/10
Posted on Oct 3, 2024
They do not accept cash. If you are a foreigner traveller and your cards do not work at the hotel (they didn't for me), you will have issues.
The bed and room was comfortable. No water bottles, no small fridge. But the decor is superb in this tiny boutique hotel. The location is great.
K
Comfort Double or Twin Room
Stayed in Jun 2024
Solo traveller
65 review
7.5/10
Posted on Sep 12, 2024
The location is very close to the central station. The drainage of the bathroom wasn't good, and it took the hotel a couple of times to have it fixed.
Loyd Pek
Comfort Double or Twin Room
Stayed in Nov 2023
Travelling with friends
9 review
7.5/10
Posted on Jan 1, 2024
Hotel is located at a corner of Amsterdam central, within walking distance of the main train station. It is also next to Chinatown and the Red Light District, yet away from all the rowdiness and party noise.
Steven
Comfort Double or Twin Room
Stayed in Nov 2023
Travelling with friends
3 review
8.5/10
Very Good
Posted on Dec 29, 2023
excellent location for the first time visitor, room is tidy, breakfast is acceptable and staff is very helpful.
Elida Ciolpan
Small Double Room
Stayed in Mar 2024
Couple
3 review
9.5/10
Amazing
Posted on May 2, 2024
The stay was lovely. Bed was very comfortable. Location great. We could have made use of a small fridge in the room.
Gavin Andrew
Grand Executive Room
Stayed in Sep 2023
Business traveller
11 review
9.0/10
Great
Posted on Oct 30, 2023
One night in Amsterdam. Staff were super helpful with printouts and recommending solutions to+o problems I had.
The lobby had a super cool Chinese theme. You walk in past the kind of drawers set up I would expect in a traditional Chinese medicine shop in Hong Kong (where I live).
Right next the train station and the price was surprisingly affordable.
They have an 'honesty bar' with all kinds of snacks and beverages. A great stay!
JanetLui
Comfort Double or Twin Room
Stayed in Mar 2024
Business traveller
18 review
10/10
Outstanding
Posted on May 13, 2024
Convenient location. Walkable distance to most of the tourist attractions such as red light district, central station...etc.
Room size is reasonable, bed is comfy and clean.
The only thing is the room's light a bit dim but I reckon it's the styling of its design.
LSFA
Comfort Double or Twin Room
Stayed in Mar 2024
Solo traveller
30 review
10/10
Outstanding
Posted on May 3, 2024
Nice staff, good location and service but the sound insulation, can hear walking from upstairs.