Extended Stay America Suites - Anchorage - Downtown

Absolutely love the service here the hotel staff and management I’ve been so wonderful

Checked in after having problem finding a parking place. Room was ok with two double beds, TV, and small refrigerator. We did not use the shower. The beds and pillows were comfortable. Breakfast consisted of breakfast bars, prepackaged muffins, and coffee. Very slim pickings for the price they charged for the room. Hotel carpeting was rather worn and needed cleaning.

This place is a dump. No pool. Surrounded by homeless. We were afraid to walk to the car. Bathrooms were dirty. Just totally scuzzy. Would never stay here again. This is the kind of hotel that homeless people live in. If that doesn’t tell you what kind of place this is, then maybe you won’t mind. The “breakfast” is granola bars and muffins. “Grab and go.”

We checked in at midnight after a late flight arrival. This was the only hotel I could find available & now I see why. Do not stay here!! It’s dirty, gross, and in a bad area. Our room was small, dark & dingy & one of the bedspreads had a warm, liquid on it. There were stains on the carpet & it was sticky to walk on. The bathroom was dirty & had ratty towels. I was actually afraid to go to sleep. The “complimentary” breakfast consisted of hard, expired muffins & coffee. There were several people walking around with ankle monitors on with their parole officers. Seemed the hotel has a contract with the correctional facility next door. Some may have been there for their conjugal visits. Not the place we wanted to be with our teenage sons. We paid an astronomical amount to stay for one night…they sure know how to gouge the tourists. When checking out, the outside doors to come in were locked. I asked why & was told that it was for the safety of the customers. Mind you that most of their customers come from the contract they have with the correctional facility & shelters near. Scary for the tourists & cruise passengers (many elderly) that get tricked into booking this place from their deceiving website. I would NEVER stay here again. We could not wait to get out of there. My parents came to pick us up & we told them not to get out the car because the area was so bad. Run as fast as you can from this place.

Located between 2 shelters, the neighborhood is terrible. We had to park on the street since there’s not enough room in the small parking lot for all guest vehicles. The back door was propped open with a rat bait station. I closed it but noticed employees entering & exiting the propped door throughout the night. Terrible security. The mattress is so old and lumpy I could not sleep. You must check out glasses, etc. from the front desk - nothing in the kitchen. The floor is so sticky my shoes made noise. I can go on and on. Never been anywhere like this…