Ski Inn

"We have a problem with the door code."

Fairfield Inn & Suites Anchorage Midtown

"I’ve traveled a lot through the years (sometimes 8 trips in one month) and I’ve seen a great amount of accommodations, in all types and forms. This place, however, had by far the worst customer service I’ve ever experienced so far. I had to call 3 times for the complimentary shuttle, which showed up after 1 hour and 5 minutes to pick me up. The driver was unbothered, no greeting and continued with his loud and private phone call in a foreign language. Check in was done in a rush. Nothing was told about the facilities of the hotel. The rooms are musty, with an old and worn out interior, moldy bathroom and no soundproof windows. This place is way too pricey for what you get and should not carry the Marriott brand at all. After checkin, I went straight out to explore the city of Anchorage. When I returned at night, I found out there was a leakage from the ceiling, dripping right on the AC. I called and someone came to check. She than returned to the front desk, to find a solution. Nothing could be done though, because there were no rooms available as the hotel was full. As I booked through Trip.com, I couldn’t get a refund. I was given Bonvoy points, even though I explained that I wouldn’t be using those, as I always book through a third party. Trip.com was trying to solve the issue with the hotel for weeks, but I was informed they couldn’t. Trip.com was helpful enough and gave me some Trip credits, which I definitely will be using in the future. It’s when there’s a problem, that you can truly see what the level of customer service they have. The staff clearly has no clue and you’ll be treated like nothing. I wouldn’t stay here again not even for free! I was happy I was booked only for one night."

Hyatt Place Anchorage Midtown

"Very good hotel, lived up to my expectations, there is a shuttle to the train station"

SpringHill Suites Anchorage Midtown

"Nice clean and modern hotel just outside of downtown, friendly employees"

Aspen Suites Anchorage Downtown

"It's about a 10-15 minute walk to the downtown area! If price is your priority, I think it's enough."

The Hotel Captain Cook

"This is the dirtiest and worst hotel I have ever stayed in. The carpet and sofa felt very dirty after a long time. The next day we asked to clean the room, but the waiter evaded and said that their room was not cleaned every day. It was the first time I heard about it, and then two bath towels were sent as room service. My friend's room carpet was full of hair that had not been cleaned at all, but he lied and said it had been cleaned. The shower gel and shampoo were completely empty, and the next day there was no hot water shower. My friend called and his attitude was very perfunctory. It was a terrible experience. I don't know if it was the hotel's problem or if Ctrip lowered its requirements for the partner. Recently, the hotel experience booked from Ctrip has not been very pleasant"

Aloft Anchorage

"Would definitely stay again!"

The Lakefront Anchorage

"The reviews for this place were mixed and I was unsure whether to trust them or not. Ya, the hotel is a little ‘dated’ but that also makes it charming and gives it some Alaskan character. I booked one day as a test and then two more. Everything was really really solid and the service was courteous. The food was very good - although I didn’t try the breakfast- but dinner was good. No complaints- it’s just what I needed."

The Wildbirch Hotel - JdV by Hyatt

"The hotel service was great. Breakfast wasn't a buffet, and it was really delicious, though it took a bit long to come out."

Denali Luxe Studio by airports, lakes, hiking, skiing. Newly remodeled.

Alyeska Resort

"An old resort hotel with a nice environment and convenient parking."

Hilton Anchorage

"The location is very convenient, there are many restaurants and shops around, it's right outside the station, and it takes 15 minutes to get to the airport. The hotel has a good view of the snow-capped mountains from the upper floors, and the breakfast is simple but enough."