Smartflats - Central Antwerp
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Antwerp
Smartflats - Central Antwerp
Health Protected
De Keyserlei 11, Antwerp, Antwerpen 2018, Belgium
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With a stay at Smartflats Design - Antwerp Central in Antwerp (Statiekwartier), you'll be a 4-minute walk from Antwerp Zoo and within a 5-minute drive of Sportpaleis. This upscale apartment is 1.4 mi (2.3 km) from Antwerp Market Square and 0.1 mi (0.1 km) from De Keyserlei.Show More
We Price Match
2.7/5Cleanliness: 2.7
All 18 Reviews
Amenities
Wi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Antwerp International Airport
(12.7km)
Airport: Brussels National Airport
(42.1km)
Train: Antwerp Central Station
(320m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
10
Exclusive Penthouse, 1 Bedroom, Terrace, City View
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
City View
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9
Design Two-Bedroom Apartment
1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Towel
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Guest Reviews(18)
2.7/5
Verified Reviews- Cleanliness2.7
- Amenities2.7
- Location2.7
- Service2.7
Louise
January 22, 2024
No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling
- led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded.
However we booked through ******* and they arrange another hotel
Guest User
January 22, 2024
Worst apar**ent and company ever. We booked with 5 friends, when we arrived the code to enter the building did not work. We could only reach them by WhatsApp, they told us the would fix everything so that we could enter the apar**ent. After 2 hours the said that best option was free cancellation. So we stould there with al our stuff. Late at night we had to find another hotel. But the worst part is that we did not receiver our money back till today… Never go to a smartflats apar**ent
Mark
December 26, 2023
Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apar**ent to prepare our own food & were limited.
Monica
September 17, 2023
Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival.
No one from the staff called back, when we contacted them.
Bed bugs , we were severely bitten all over .
Overall a disgrace and far away from what one should expect of a 4 star hotel.
Wendy
August 19, 2023
The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apar**ent was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.
Seungchul
October 27, 2022
Even i didn't get access key to enter room, no front desk and even customer support didn't know what is correct access code. And ask me try several way and failed. So I ask to cancel my booking but didn't confim it and no reponse so far. It is total disaster and I am waiting their refund, hope I can get it asap.
Susan
September 27, 2022
Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apar**ent. Very slow response from managers.
Gentiana
July 17, 2022
Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.
Stephen
October 25, 2021
Sitting on the sofa it is absolutely apparent that neither the cushion, nor the sofa covers have been washed in months. In fact it stinks of sweat! Poor show. Elevator does not work. this should be told ahead of any check in…. We would have refused to walk 6 sets of stairs with luggage.
The view and size will not cut it in terms of rating it a good experience. Shabby, neglected, dirty and uncaring is how we view it.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: 00:00–11:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 0 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Health Protected
Cleanliness
- 2.7/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 9
With a stay at Smartflats Design - Antwerp Central in Antwerp (Statiekwartier), you'll be a 4-minute walk from Antwerp Zoo and within a 5-minute drive of Sportpaleis. This upscale apartment is 1.4 mi (2.3 km) from Antwerp Market Square and 0.1 mi (0.1 km) from De Keyserlei.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Smartflats Design - Antwerp Central.
Featured amenities include express check-in, express check-out, and multilingual staff.
Make yourself at home in one of the 9 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with premium bedding. 24-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Smartflats Design - Antwerp Central.
Featured amenities include express check-in, express check-out, and multilingual staff.
Make yourself at home in one of the 9 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with premium bedding. 24-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.
Services & Amenities
Most popular business facilities
Wi-Fi in Public AreasFree
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