Mercure Queenstown Resort
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1 room, 2 adults, 0 children
All properties in Queenstown
Mercure Queenstown Resort
Private Bag 50071 21 Sainsbury Road, Fernhill, Queenstown, Otago 9197, New Zealand
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We Price Match
Last booked 1 hr ago
Highlights
Superb views
Cozy rooms
Lots to doAmenities
Outdoor swimming pool
Diving
Snorkeling
Surfing
Skiing
Hiking
Fitness Room
Private parking
All amenities
Property Description
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
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8.6/10
Wonderful hotel, room with great views, easy to walk to CBD, or drive. Calm, tidy and comfy stay
All 154 reviews
Surroundings
Airport: Queenstown Airport
(10.1km)
Landmarks: Minus 5° ICE BAR
(1.7km)
Landmarks: Walter Peak High Country Farm - RealNZ
(1.7km)
Landmarks: TSS Earnslaw
(1.7km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Superior Two Queen Room With Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Two Queen Room with Lake View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
King Room with Garden View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior King Room with Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
King Room With Lake View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Minibar
Tea bags
Conditioner
Wardrobe
Check Availability
6
Two Double Room with Garden View
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
154 reviews
- Cleanliness8.8
- Amenities8.4
- Location8.8
- Service8.4
Average for similar properties in Queenstown
Review summary
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Room Quality: Rooms are spacious and clean, often featuring stunning lake views and comfortable beds, ideal for families. Despite being dated, they are generally well-maintained. Some reviews highlight certain rooms with unobstructed views and quiet surroundings.(based on 51 reviews)
cindy xin yi
August 10, 2025
Fast check in, enjoyed the stay with my family in our room with the magnificent lake view with mountains.
Landers
June 27, 2025
Mercure Queenstown Resort has offered very good services with great hospitality. The room given has a great view overseeing a big lake right from the middle. Livin (A name for New Zealander, I suppose) offered great hospitality for us and even treated us a VIP favour by giving an in room slipper.. thank you.. if you are lucky you can even spot a double rainbow…
Superb.. love Queenstown and Mercure Resort..
Also Accor membership is usable here.. bravo..
Silvinni
June 22, 2025
Good location near the city center. Room is big and fit perfectly for 2 adults & 2 kids. Nice lake with mountain room. We enjoyed our stays and kids like it too!
Happy 4
May 5, 2025
The front desk staff were very friendly, and all staff member we met inside was warm and welcoming. They explained everything clearly before we checked in. The price was very reasonable, and they even thoughtfully arranged a sea view room for our family. The room was well-equipped, and provide very nice breakfast . We were very satisfied with our stay!
High recommended .👍👍👍👍👍
Guest User
September 10, 2025
The room had an amazing view of the lake and mountains. Comfortable beds and spacious, just the housekeeping took the whole day to show up, not ideal.
Guest User
September 8, 2025
The location is a little bit outside and takes time to walk to the city center and the road back is steep uphill for walking/riding bike. Otherwise, the hotel is well maintained though seems old (the buttons in the elevator show the ages)
Anonymous User
August 26, 2025
We had a wonderful stay. Our room had a stunning lake view especially when you wake up in the morning.
Anonymous User
August 1, 2025
Great view of lake. Shower can be better , goes hot and cold at times! Everyone is super friendly.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Surfing
Off-site
Skiing
Off-site
Hiking
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Bowling Alley
Off-site
Restaurant
Café
Taxi booking service
Car Rental
Bicycle Rentals
Meeting Room
Wi-Fi in Public Areas
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 15.00 (approx. AU$ 13.23) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Taxi booking service
Car Rental
Bicycle Rentals
Business services
Meeting Room
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack Bar
Café
Bar
Room Service
Public areas
Public Audio System
Elevator
Vending Machine
Barbecue
Picnic Area
No Smoking in Public Areas
Smoking Area
Health & wellness
Sailing
Off-site
Surfing
Off-site
Bowling Alley
Off-site
Fitness Room
Mountain Climbing
Off-site
Kayaking
Off-site
Parasailing
Off-site
Mountain Biking
Off-site
Ziplining
Off-site
Rock Climbing
Off-site
Ski Lessons
Off-site
Ski Shuttle
Diving
Off-site
Mini Golf
Skiing Gear Storage
Hiking
Skiing
Off-site
Snorkeling
Off-site
Activities
Eco Tours
Off-site
Cleaning services
Clothes Dryer
Clothes Steamer
Dry Cleaning
Additional charge
Ironing Service
Laundry Service (On-Site)
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by phone.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | NZD 65.00 (approx. AU$ 57.30) per person per night Extra cot: Free |
Children 3 years old and over | NZD 65.00 (approx. AU$ 57.30) per person per night |
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:NZD 32.28 (approx. AU$ 28.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 200.00 (approx. AU$ 176.29) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1986
- Renovated: 2016
- Number of Rooms: 143
Phone:+64-34426600
Email:h1994-re2@accor.com
Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views.
For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.
Frequently Asked Questions
What is the cancellation policy at Mercure Queenstown Resort?
Typically, cancellations of Mercure Queenstown Resort can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Mercure Queenstown Resort?
How much does it cost to stay at Mercure Queenstown Resort?
Prices at Mercure Queenstown Resort vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Mercure Queenstown Resort?
What landmarks are close to Mercure Queenstown Resort?
Mercure Queenstown Resort is located in Queenstown, close to landmarks such as Minus 5° ICE BAR, which is 1.7km from your search (straight-line distance).What landmarks are close to Mercure Queenstown Resort?
Does Mercure Queenstown Resort have a pool?
Yes, Mercure Queenstown Resort has a swimming pool for guests to enjoy.Does Mercure Queenstown Resort have a pool?
Does Mercure Queenstown Resort provide breakfast?
Yes, guests staying at Mercure Queenstown Resort can enjoy breakfast during their stay.
Breakfast option(s): Continental. Does Mercure Queenstown Resort provide breakfast?
What time are check-in & check-out at Mercure Queenstown Resort?
Mercure Queenstown Resort check-in begins at 14:00. Check-out time is 11:00.What time are check-in & check-out at Mercure Queenstown Resort?
Are pets allowed at Mercure Queenstown Resort?
No, pets are not permitted at Mercure Queenstown Resort.Are pets allowed at Mercure Queenstown Resort?
About This Property
| Nearest Airport | Queenstown Airport |
|---|---|
| Distance to Airport | 10.07KM |
| Average Price From | AUD303 |
| Hotel Star Rating | 4 |