Guest User
February 6, 2024
We picked this location for the indoor pool and tub that we saw in the reviews. The dates for our travel also matched for this timeshare exchange. We exchanged thru RCI and our agent confirmed we were staying in a 2 bed, 2 bath unit, with the master having a king bed. When I called the resort to confirm our reservation, I was told me only had a 1 bath unit with a queen bed in the master. That wasn’t going to work and I expressed that to Kim, the front desk lady. She advised to go back to RCI to have them change our reservation. But she also mentioned this to her supervisor, Sharmaine. She then decided to just upgrade us to a 2 bath and not deal with RCi. That was very nice of them. Thank you, ladies! We had an upstairs unit which overlooked the woods. The unit was dated, especially the couch. But we weren’t even staying the whole week we had it reserved, so no big deal. They had Corelle plates and bowls but oddly, they didn’t have regular spoons. They had dinner and salad forks, soup spoons and teaspoons but no regular ones. They also provided some kind of sponge that had soap in it. After a few uses, it started to smell like rust and rust did come out of it. Very weird. Washer and dryer units were helpful especially with keeping winter gear clean and fresh smelling. It’s very small though so 2 snow bins were it, per load. Bring your detergent. The unit was clean and it provided ample space for our group of 4 adults and 2 kids. It also wasn’t too far of a drive from the Tilton outlet and the Ice Castles. We recommend this place as staff are always friendly and helpful - Tom and Mike, thank you! And they have enough for guests to do on site. Make sure to check the lobby for tours and whatnot,