Shokan Valikhanov Street 7, Astana, 010000, KazakhstanView hotel details
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Guest Reviews of King Hotel Astana
8.3/10
Very good
304 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.0
Service8.0
Cleanliness8.5
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All reviews(304)
Positive reviews(289)
Reviews with photos/video(40)
Awesome stay(32)
Awesome rooms(32)
Great location(24)
Clean and tidy(23)
Great service(20)
Great value for money(14)
Large rooms(13)
Convenient location(2)
Negative reviews(15)
Guest User
Standard Double Room
Stayed in Jan 2026
Business traveler
10 reviews
10/10
Outstanding
Posted on Feb 24, 2026
Stayed at King Hotel Astana for 4 days and it was excellent experience. Breakfast was nice, reception was helpful and kind. Location is good even its not a city center. Also there are a mall and restaurants near by which is good to find anything you need. I really recommend this hotel.
Guest User
Family Room
Stayed in Oct 2025
Family
7 reviews
9.0/10
Great
Posted on Nov 12, 2025
It was a good experience. The hotel is old but quite clean. The staff is okay
Guest User
Junior Suite
Stayed in Jul 2025
Business traveler
32 reviews
4.0/10
Posted on Aug 9, 2025
We came late night , tired and somehow we forgot to withdraw money to pay to texi , reception staff didn’t even show curtesy to help us , we were even ready to pay by our card to hotel or usd so that we can pay only 2700 Kzk currency which is hardly 6$ , then she given room which is deluxe but i booked prestige room when i asked then she gave that room .
Pathetic experience , we are in service industry , we should support people at those time .
Food hardly any option , you can enjoy only bread
Anonymous User
Standard Double Room
Stayed in Jul 2025
Business traveler
4 reviews
5.0/10
Posted on Aug 26, 2025
The male receptionist had a poor service attitude, couldn't understand what I was saying, and didn't provide me with a residence permit
Guest User
Standard Double Room
Stayed in Jul 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Aug 14, 2025
Except chinese and Japanese people disturbing and can’t let you sleep I. The night it’s Awesome!
Al Salti
Standard Double Room
Stayed in Jun 2025
Solo traveler
3 reviews
9.0/10
Great
Posted on Aug 1, 2025
Astana in general is a very nice place. Reasonable transportation price with Yandox
Guest User
Standard Double Room
Stayed in Jul 2025
Business traveler
7 reviews
6.0/10
Posted on Oct 31, 2025
Just okay hotel. Not that great. Need lot of maintenance and overhaul
Guest User
Studio
Stayed in Sep 2025
Business traveler
7 reviews
3.0/10
Posted on Oct 31, 2025
Worst hotel and equally horrendous front desk team
Gu89
Standard Double Room
Stayed in Dec 2025
Solo traveler
14 reviews
8.0/10
Very good
Posted on Mar 14, 2026
Good location, comfortable enough.
Meander China
Studio
Stayed in Aug 2024
Solo traveler
74 reviews
7.0/10
Posted on Sep 14, 2024
A "faded glory" hotel. Was surprised it was rated as 4 stars. It was a comfortable place, the rooms were quite warm, the water pressure wasn't great.
Guest User
Standard Double Room
Stayed in Jul 2025
Couple
4 reviews
10/10
Outstanding
Posted on Aug 4, 2025
Thank you all..... Very polite staff....
Guest User
Studio
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 11, 2026
So good
RAYPT GROUP
Studio
Stayed in Oct 2023
Business traveler
67 reviews
10/10
Outstanding
Posted on Nov 6, 2023
One of four hotel in Astana with good value for the price and have good facility