Benben by Dhara Hotels - Adults Only Reviews

probably the best hotel you can find in the area. location, service, cleanliness everything was very good.

The Hotel was really beautiful, excellent facilities with nice architecture and decoration, impressive view to the Nile from the rooms, very clean and comfortable common areas and room. Relaxing and private setting. Unique experience. The service was good but we have some miscommunication problems with the staff serving at the restaurant. For us communicating in English with them was difficult, and it cost us some problems with our consumption and food bill. There is some room for improvement for the Hotel in that regards. Although the location for us was really nice for other guest or tourist may prove a problem, as it is not of easy access. Although the hotel offers a shuttle boat to mainland, we had to go through some long waits at mainland to get the ride. Without having a phone to call well in advance for transportation it becomes really different to access the hotel. We were lucky that our tour guide in Aswan, had his local phone and could always help us contacting the hotel and getting the boat for us.

It was late at night when we landed on the island. We left before dawn. I felt a bit disappointed that I didn’t see the river view. I hope I can come again next time. After all, it’s only over a hundred dollars. It’s good to have an outdoor private bath.

Very beautiful and good breakfast

1. There was a strong smell of paint in the room. The front desk said that they called the engineering department and the room had not been renovated recently. It was fully booked and could not be changed. Oh my god, I saw it in the morning and they were painting next to the room. 2. The hot water for showering has a time limit. There was no hot water after 10 minutes of showering. I asked the hotel staff to come and see. After seeing it, they did not understand the situation first. The first sentence was, "Oh~ You use a lot more than ordinary people" (from a fat male receptionist wearing glasses). Brother, you don't understand anything. You said that you use a lot of water, and we checked in at 6 pm, and went to play in a friend's room. The water in our room took a 10-minute shower. How come the benben hotel has a time limit of 5 minutes for hot water showers? Then, the brother continued to let us wait for 30 minutes to see if there is hot water. I really ****, I didn't even rinse the foam on my head, and asked me to wait for 30 minutes? ! It was outrageous, and the guy just spread his hands and said, "Oh~ sorry~ I can't do anything, I can only wait 30 minutes" 2. In the morning, when we washed up, the hot water at normal temperature started to steam, which could burn our hands and face. Be careful 3. When we were asked what time we would check out to use the boat, I said 10:45am, and the man with glasses said again, "Hmmmm, 10:30 is best." Brother, since your boat runs every half an hour, why are you asking me what time it is? Give me time to choose 4. When we checked out, I don't know which shacha went to the spa and signed our room number when signing the room. We said we didn't use the spa, so you can go and see who signed it randomly. The front desk asked us to sit next to us and wait. Sister, I'm in a hurry to catch a plane, and your boat is still limited to the time card time period. If I miss it, it will take 30 minutes. How can I wait? Fortunately, the manager was there, and when he saw our angry faces, he quickly solved it, and we caught the boat that runs every half an hour. In general, don't come, it's very frustrating

A great hotel for a holiday. The restaurant is delicious. You have to take a boat to get there. The Nile River is beautiful.

Checked in at midnight, had to take a boat to get to the hotel, after the boat arrived, had to climb a slope. I had luggage, it was inconvenient. After waiting for nearly 10 minutes, the shuttle bus slowly arrived. After checking in, had to climb stairs to get to the room. Someone arranged to send the luggage, but my luggage (which contained my change of clothes) was delivered nearly 10 minutes late. The network in the room was broken. I called (the hotel clearly stated that there was 24-hour service), and it rang 7 times before the answer came. They told me that the staff would arrive in 1 minute, but I waited for more than 20 minutes, and they came late and solved the network problem. The hotel arrived at less than 1 o'clock. From taking the boat to fixing the network, I went to bed at more than 3 o'clock. I had to leave at 6 o'clock the next day. This hotel deprived me of my precious 2 hours of sleep on the first night of my stay. The bad mood caused by waiting and facing the chaos in the hotel organization is even more difficult to describe. Shower. There was no transition from cooler water to very hot water. It may be due to insufficient water pressure in the water pipe. It was very uncomfortable to take a shower. I slept well. The room was soundproof and comfortable. The next day, the wake-up service I had arranged was not available. The front desk said casually, "Sorry, I forgot." My guide arrived at the agreed location at 6:15 to wait for me and called the hotel to notify me. No one notified me. At 7:30, I couldn't wait any longer and called the guide, only to find out that he had been waiting for me. The next day, I went to the hotel for dinner. It was a five-star hotel, but there were no alcoholic beverages. The food was worse than that in American university cafeterias. But there was a traditional Nubian music performance on site, [which was a rare place that made me satisfied]. This hotel is on an island, and it takes 15 minutes to get there by boat. The place to take the boat on the other side is very remote, and there is no public transportation or taxis. This means that if you are not satisfied with any part of the hotel, such as dining, you don't even have a second choice. It's like a prison. No matter whether you are satisfied with his things or not, you can only use his. There is nothing wrong with this setting itself, but it requires that every item must be done to the best, at least to a well-organized level. But being well organized is something that has never happened to me in Egypt for more than ten days. It is conceivable that this hotel is also in chaos and extremely inefficient. The most unacceptable thing is that after I expressed my dissatisfaction truthfully and reasonably, and the hotel almost explicitly "hinted" me to write a good review and I refused (during which I did not scold or even speak loudly, but just pointed out the problem truthfully), the hotel apologized humbly and stopped all services to me (for all previous services, I had given enough tips according to Egyptian customs). On the morning of check-out, I carried my luggage down the hill to the front desk, carried my luggage down the hill and put it on the bed. Many people were around me, watching me do all this, and no one came to help. Overall evaluation: very, very, very bad. Even in Egypt, which is already very bad, it is still very bad.

Except for the unstable hot water, hot and cold, and very few breakfast varieties, everything else is nice and the scenery is unparalleled. The food in the hotel's restaurant is good. You can only pay in US dollars. There is Nubian musical instruments playing in the evening. There is no wine for sale in the hotel. Passengers who drink alcohol need to buy it outside

The hotel is built on a stone mountain and needs to be reached by boat. It overlooks the entire reservoir and has beautiful scenery. The service staff is warm and thoughtful

I really don’t recommend it. The breakfast was mediocre and not in line with Asian tastes. There were very few dishes, the room was not big, and the work efficiency was very low. We missed the train to Luxor. We left the hotel at 11:20, so we asked the front desk We contacted the boat to take us out. The front desk said we should wait for 20 minutes, which made us wait for 40 minutes. With this money, it is better to go to the independent hotel Pica Barot in Hurghada for 51 nights. It is a hundred times better than this. This The hotel can only accept visa or dollar. If it is inconvenient, please avoid lightning, and it is very inconvenient to travel. It is recommended to stay at the Old Falls. I really do not recommend it. The pick-up and drop-off pier of this hotel is also very old. If you don’t want your luggage to be covered with sand and dust. , please cancel this hotel reservation

The service is great except that it takes a long time to take a boat to the island.

This hotel is far from a proper hotel, and feels like a typical domestic homestay. It was built on a deserted island 4 years ago, and is relatively new. There is a hot spring on the balcony. If you like fresh and Greek style decoration, you can try it. There is no night bed service, but the quilt is still comfortable. The bath water temperature is unstable, the island's power system is unstable, the service staff's English level is worrying, and it is difficult to eat enough...

The room was very clean, new and well-lit, with plenty of air cooler, great view, and a cold-water jacuzzi on the balcony. You can take many beautiful photos in the hotel. The employees are very friendly and will try their best to help you solve your problems. I feel that they have a strong sense of service👍. The quality of the buffet breakfast in the restaurant is very good, and the ingredients are very fresh. Although there are not many general categories, it is more refined and the juices are all freshly squeezed. Paid meal delivery is also available. It is very convenient to go to the Philae Temple. You can buy your own tickets to visit it. (Chartered boat transfer for $25 to buy tickets and round trip). It is very suitable for couples to have a leisurely vacation, and even breathing is full of romance. Every day I see their team meeting in the restaurant early in the morning, which shows that they attach great importance to management and summary. When we leave the hotel and go to the next hotel, they will also ask us where we are going to the next hotel, make a record, and care about the safety of passengers.

On a small island, the environment is quiet, the room is comfortable, and the breakfast is rich. My friend also gave me a free cake for his birthday, which is great👍🏻