Ramaya Ubud View by Eps

Ramaya Ubud View by Eps Reviews

Ramaya Ubud View by Eps

Jl. RY Dalem, Kelusa, Kec. Tegallalang, Kabupaten, Gianyar, Bali, Province of Bali, 80561, IndonesiaView Hotel Details
Ramaya Ubud View by Eps
Ramaya Ubud View by EpsRamaya Ubud View by EpsRamaya Ubud View by Eps
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Ramaya Ubud View by Eps Guest Reviews

7.9/10
Good
17 review
Verified reviews
Location7.9
Amenities7.9
Service7.9
Cleanliness7.9
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All reviews(17)
Positive reviews(13)
Reviews with photos/video(9)
Negative reviews(2)
Khvlid
Double Bedroom with Garden View
Stayed in Jun 2024
Solo travellers
9 review
10.0/10
Outstanding
Posted on Jul 29, 2024
The hotel it was quite good and staff are really friendly i recommend if you are looking for quiet place
Response from Property: Dear Mr/s. KhvlidWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Lucas
Double Bedroom with Garden View
Stayed in Jun 2024
Couples
6 review
10.0/10
Outstanding
Posted on Jul 21, 2024
Stunning place and service
Response from Property: Dear Mr/s. LucasWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Shafi
Stayed in Dec 2023
Travel with friends
5 review
8.0/10
Very Good
Posted on Jan 28, 2024
Over all good experience , I like the greenery around the hotel and it also near attractive places
Response from Property: Dear Mr/s. ShafiWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Guest User
Double Bedroom with Garden View
Stayed in Apr 2024
Family
1 review
2.0/10
Posted on May 27, 2024
There were bugs and ants on the bed that had climbed up from the floor. The toilets were poor standard. The toilet in one of the rooms wasn’t even cleaned properly from previous guest. It still had a strong pee smell all over the toilet. We had to run the water for 30 mins to wash it out. The air conditioning in one room wasn’t cold whilst the air con remote control in the other room didn’t even work. Had to climb up to the very old stained aircon unit to turn it on manually. Unfortunately we didn’t take any photos before we left. We only stayed for an hour before deciding to leave the place. Owner disagree with everything and did not provide us with any kind of refund despite letting us know before we left that we can request for cancellation and refund with trip.com as they haven’t received the money yet. The photos are very misleading. The pictures of the toilet only showed the top shower unit and not the old disgusting toilet bowl and bath tub at the bottom. No way this is 3 star standard accommodation. Please save yourself the hassle and do not book this place. Please note that you also had to climb up a very dangerous steep set of stairs to get to the property (hard to do with big luggages and not safe).
Response from Property: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this. Insects may sometimes be seen as they coexist with nature and occur everywhere in Bali due to the tropical climate. But we always clean our place thoroughly inside and outside the rooms. We don't think it's fair that your review is so small and so harsh on us. We have not yet received the money from Trip.com. And according to the existing policy the money cannot be refunded all if you have checked in. You can see our reviews and other guests who are happy and comfortable when staying at our place. Once again we would like to apologize for the inconvenience. Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS
Anonymous User
Double Bedroom with Garden View
Stayed in Nov 2024
Other
48 review
6.0/10
Posted on Dec 5, 2024
There was no hot water in the last days of our stay. Otherwise, the owners of the guesthouse are excellent and friendly. They help with any requests. The room is cozy and it was nice to live in it these days. Thank you for your stay
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for sharing your experience with us. We are delighted to hear that you found the room cozy and enjoyed your stay overall. It’s also wonderful to know that you appreciated the hospitality and assistance of our team – we always strive to provide the best service to our guests.We sincerely apologize for the inconvenience caused by the absence of hot water during the last days of your stay. Please rest assured that we are taking immediate steps to resolve this issue so that future guests can enjoy a completely comfortable experience.We are truly grateful for your understanding and kind words despite this shortcoming. Thank you for staying with us, and we hope to welcome you back in the future for an even better experience.Warm regards,Ramaya Ubud View
Anonymous User
Panoramic Double or Twin Room
Stayed in Oct 2024
Other
87 review
6.0/10
Posted on Nov 30, 2024
Overall the guesthouse is not bad. Of the minuses, there are ants in the room, VERY weak Internet, the beds are not very comfortable. The owner is a friendly woman.
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Response from Property: Dear Anonymous User,Thank you for taking the time to share your feedback about your stay at Ramaya Ubud View. We’re glad to hear that you found our hospitality welcoming and appreciated the friendliness of our team.We sincerely apologize for the inconveniences you encountered, including the ants, the internet connectivity, and the comfort of the beds. Please know that we are actively working to address these issues. We have already scheduled additional pest control measures and are exploring ways to improve our internet speed and bedding for a more comfortable guest experience.Your feedback is invaluable to us as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and seamless stay.Warm regards,Ramaya Ubud View
Guest User
Double Bedroom with Garden View
Stayed in May 2024
Solo travellers
2 review
2.0/10
Posted on Jun 21, 2024
I navigated to the hotel entrance, but the hotel did not exist. I asked the locals, who also said they didn’t know about this hotel. They were speechless. They applied for a refund, but the store actually didn’t agree! Speechless in capital letters, everyone must avoid this trap!
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Response from Property: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Our hotel has always been there and always received guests and it has been going on for a long time until today we are still our place. We think you are wrong in looking for our place. You can look on google map and search our place Ramaya Ubud View by EPS and it will be there. If you can't find our place you can call the number we have provided at the place you booked. Even our place is next to the main road. Without any explanation we obviously cannot cancel your booking. And we think your review is unfair to us without any confirmation you said our place does not exist and lied to you.Best regards,Ramaya Ubud View by EPS
Guest User
Double Bedroom with Garden View
Stayed in Jul 2024
Solo travellers
8 review
8.0/10
Very Good
Posted on Sep 1, 2024
The hotel is on the way to Ubud. I live alone, which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear Mr/s. Guest UserWarmest greeting from Ramaya Ubud View by EPS.Thank you for your stayed with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you happy to stayed with us, but we do apologize to hear there were some issues. Please rest assured we have addressed this with the team to ensure we improve on this.Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS
Валерий Парфенов
Double Bedroom with Garden View
Stayed in Mar 2024
Solo travellers
13 review
8.0/10
Very Good
Posted on Apr 30, 2024
It's a very inexpensive hotel, so there's no point in complaining about renovations. You can order breakfast for 50k rupees.
Original TextTranslated by Google
Response from Property: Dear Mr/s. Валерий ПарфеновWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedbackWe are pleased that you are happy to stay with us,We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Ramaya Ubud View by EPS Teams
Guest User
Double Bedroom with Garden View
Stayed in Dec 2024
Solo travellers
11 review
10.0/10
Outstanding
Posted on Jan 21, 2025
I liked everything
Original TextTranslated by Google
Response from Property: Dear Mr/s. Guest UserWarmest greetings from Ramaya Ubud View by EPS Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, Ramaya Ubud View by EPS Teams
Joeblair18
Stayed in Jan 2025
Couples
10.0/10
Outstanding
Posted on Feb 18, 2025
Our stay at Ramaya Ubud View was absolutely wonderful The guesthouse is perfectly located in a peaceful area of Tegallalang with stunning views of the surrounding rice fields The rooms were spacious clean and comfortable with everything we needed for a relaxing stay The staff were incredibly friendly and always available to assist with any requests They even helped us arrange a cycling tour through the beautiful countryside The breakfast was delicious and served in a lovely garden setting making for a perfect start to the day The location is ideal for those looking to be close to nature while still being just a short drive away from Ubud's cultural attractions such as the famous rice terraces and temples We also enjoyed dining at nearby restaurants like Uma Cucina and Fuzion Cafe If you’re looking for a peaceful retreat with great service and beautiful surroundings Ramaya Ubud View is a perfect choice We’ll definitely be back for another relaxing stay
Response from Property: Dear Joeblair18, Thank you so much for your wonderful review! We are absolutely delighted to hear that you had a peaceful and relaxing stay at Ramaya Ubud View. It’s heartwarming to know that you enjoyed the stunning rice field views, our spacious and clean rooms, and the tranquil atmosphere. Our team truly appreciates your kind words about their service, and we’re so happy that we could assist in arranging your cycling tour. We’re also glad you loved our breakfast and the nearby dining options! It was a pleasure hosting you, and we can’t wait to welcome you back for another relaxing retreat in the future. Safe travels until then! Best regards, Ramaya Ubud View Teams