Sofitel Bali Nusa Dua Beach Resort

Sofitel Bali Nusa Dua Beach Resort Reviews

Sofitel Bali Nusa Dua Beach Resort

Lot N5 Itdc Tourism Complex, Nusa Dua, Nusa Dua, Badung Regency, Bali, Province of Bali, 80363, IndonesiaView Hotel Details
Sofitel Bali Nusa Dua Beach Resort
Sofitel Bali Nusa Dua Beach ResortSofitel Bali Nusa Dua Beach ResortSofitel Bali Nusa Dua Beach Resort
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Sofitel Bali Nusa Dua Beach Resort Guest Reviews

8.7/10
Very Good
166 review
Verified reviews
Location8.9
Amenities8.6
Service8.6
Cleanliness8.7
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All reviews(166)
Positive reviews(157)
Reviews with photos/video(84)
Great swimming pool(30)
Delicious breakfast(22)
Loved the beach(18)
Perfect for kids(11)
Close to beach(6)
Offers pick-up/drop-offs(4)
Has facilities for children(4)
Delicious buffet(4)
Negative reviews(9)
Jev1996
Luxury Twin Room
Stayed in Feb 2025
Couples
13 review
8.5/10
Very Good
Posted on Apr 1, 2025
Decent hotel but would love more for a 5 star. Overall would still stay for the price point
Guest User
Luxury King Room
Stayed in Feb 2025
Couples
2 review
8.5/10
Very Good
Posted on Mar 21, 2025
Everything was great for the value paid. Still have room for improvement.
Guest User
Luxury King Room
Stayed in Nov 2024
Couples
8 review
10.0/10
Outstanding
Posted on Dec 4, 2024
nice hotel but surrounding is hotels area if go out need call crab or walk 15 mins
6/11
Response from Property: Bonjour, Valued Guest!Thank you for staying with us at Sofitel Bali Nusa Dua Beach Resort and for your wonderful feedback. We are thrilled that you had a memorable experience, and we look forward to welcoming you back for another unforgettable stay.Sincerely,AnneQuality & Guest Experience Manager
Thien
Luxury King Room
Stayed in Mar 2025
Family
30 review
6.0/10
Posted on Apr 15, 2025
Standard sofitel hotel like any other around the world. Run down and poor service. You won't get the 5 star experience here. It is located in the wrong side of Nusa Dua. Buffet breakfast was chaotic. Food was average and overpriced when you expect to be at least reasonable being in Bali. I hate everything about this place and will not return.
KahwaiL
Luxury King Room
Stayed in Aug 2024
Family
9 review
10.0/10
Outstanding
Posted on Nov 5, 2024
The hotel is nice, clean, and alot of activities for kids and family
Response from Property: Bonjour, KahwaiL!Thank you for your excellent review of Sofitel Bali Nusa Dua Beach Resort.We are thrilled to know your stay was an enjoyable one.We look forward to welcoming you back in the near future.Sincerely,AnneQuality & Guest Experience Manager
Anonymous User
Luxury King Room with Resort View
Stayed in May 2024
Couples
11 review
10.0/10
Outstanding
Posted on Jun 17, 2024
The resort is very nice. All restaurants are good, food are delicious. We feel relax and are stay in the hotel for two whole days and not necessary to go out.
Guest User
Luxury King Room
Stayed in Nov 2024
Couples
9 review
10.0/10
Outstanding
Posted on Dec 15, 2024
Very friendly hotel staff, location is located in great area with good amenities. Room is spacious with good design and layout. Overall is a fantastic stay and especially thanks to the friendly hotel staff and services.
Response from Property: Bonjour, Valued Guest!Thank you for choosing Sofitel Bali Nusa Dua Beach Resort and for sharing your kind rating of your recent stay. We are delighted to know that your time with us was memorable, and we truly look forward to welcoming you back for another exceptional experience in the near future.Sincerely,AnneQuality & Guest Experience Manager
ali moosavii
Luxury King Room
Stayed in Sep 2024
Solo travellers
32 review
9.0/10
Great
Posted on Oct 28, 2024
Location good
Response from Property: Bonjour, ali moosavii!Thank you for your feedback. We are glad you enjoyed our convenient location at Sofitel Bali Nusa Dua Beach Resort. We hope it made exploring the area easy and enjoyable. Looking forward to welcoming you back for another great stay!Sincerely,AnneQuality & Guest Experience Manager
whitelotv
Luxury King Room with Ocean View
Stayed in Feb 2024
Couples
3 review
9.5/10
Amazing
Posted on Mar 25, 2024
Truly a dream hotel stay in Bali. We got a complimentary room upgrade from deluxe to a bigger one with plunge pool. The view from our room was truly amazing to wake up to. Sat at the rocking chairs every day to enjoy the tranquil sight that greeted us every morning. Bed was truly comfy and massive - 4 pax could lie on it without touching each other. Pillows were quite firm and not flat. Love the Loccitane amenities and rain shower. The breakfast buffet is a feast for the senses - so much to choose from! Every aspect of the hotel grounds was also tastefully landscaped and peaceful to roam around in. Hotel staff were all genuinely warm and friendly, certainly hope to return again!
6/15
Zen Da
Luxury King Room
Stayed in Feb 2024
Couples
7 review
10.0/10
Outstanding
Posted on Apr 1, 2024
Amazing hotel,very clean room,great time at Manarai beach house.Restaurant Cucina is fantastic.
6/9
E!
Luxury King Room
Stayed in Jan 2024
Solo travellers
55 review
7.5/10
Posted on Feb 21, 2024
Pros : nice room, love the interior details. Bath services to relax in the room, they will set the bathtub for you. 24 hours room service. Very nice garden and pools to relax Cons : very slow check in, need to wait almost 30 mnts even though i came at 15:00pm. Very hot restaurant when i had breakfast
Response from Property: Bonjour, E!Thank you for sharing your insights towards Sofitel Bali Nusa Dua Beach Resort. We are glad to see that you love the well-appointed room we assigned for you and the gigantic swimming pool we have. However, it saddened us to hear that your perfect stay was flustered by the check in experience. Please rest assured as I have shared your comments to the Front Office Manager for further review and immediate actions. At Sofitel, we value our guest's feedback as we believe it could help us much to improve the quality of products and services in the future, hence, we would like to thank you for sharing it with us. Nonetheless, we hope this did not fluster your experience much nor deter you from coming back again to our resort in the near future. Sincerely,AnneQuality & Guest Experience Manager
Lina Awal
Luxury King Room
Stayed in Jan 2024
Family
4 review
10.0/10
Outstanding
Posted on Feb 20, 2024
Love the hotel. The room is big and has a balcony. The breakfast is fantastic with wide of selections to choose. Great service by the hotel staffs.
Response from Property: Bonjour, Lina!We thank you for sharing the review online. We are pleased to see the excellent score you gave which allows us to learn that your stay was up to your expectations. We are grateful to have the chance of serving you and we hope to see you again in the future.Sincerely,AnneQuality & Guest Experience Manager
Qiu
Luxury King Room
Stayed in Jan 2024
Family
7 review
10.0/10
Outstanding
Posted on Feb 16, 2024
The room was clean, but the edges of the bathroom looked dirty. The bed was huge enough for 3 adults. Overall, quite a pleasant stay I had here!
Response from Property: Bonjour, Qiu!Thank you for the perfect rating you shared with us online. Though we are glad to see you could thoroughly enjoy your stay, it saddened us to hear that your overall experience was flustered by the cleanliness of the bathroom. Rest assured as your points have been highlighted to our Executive Housekeeper for further review and immediate actions. At Sofitel, we always value our guest's feedback as we believe it could help us much to improve the quality of products and services in the future, hence, we would like to thank you once again for sharing it with us. Nonetheless, we hope this did not deter you from coming back to our Magnifique resort in the future. Sincerely,AnneQuality & Guest Experience Manager
kate111
Luxury King Room with Pool Access
Stayed in Dec 2023
Family
7 review
10.0/10
Outstanding
Posted on Jan 4, 2024
Great resort, very well coming, worth the money. Food and service was great, better than most of the hotel in the area.
Response from Property: Bonjour, Virginia!We thank you for sharing the review online. We are pleased to see the excellent score you gave which allows us to learn that your stay was up to your expectations. We are grateful to have the chance of serving you and we hope to see you again in the future.Sincerely,AnneQuality & Guest Experience Manager
Guest User
Luxury King Room
Stayed in Nov 2023
Travel with friends
2 review
9.0/10
Great
Posted on Jan 3, 2024
Overall good experience, server is friendly and the location have many bars
Response from Property: Bonjour!We thank you for sharing the review online. We are pleased to see the excellent score you gave which allows us to learn that your stay was up to your expectations. We are grateful to have the chance of serving you and we hope to see you again in the future.Sincerely,AnneQuality & Guest Experience Manager