To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(127)
Positive reviews(27)
Reviews with photos/video(9)
Great location(16)
Awesome rooms(9)
Awesome stay(8)
Friendly staff(7)
Justinc
Loft Room
Stayed in Sep 2024
Family
59 review
4.2/5
Very Good
Posted on Oct 22, 2024
Great location, walkable to all the shops, in the town centre of Banff! The room was comfortable for a family of 4, the shower was decent. I like the spaciousness of the loft when you have so many luggages. The hot chocolate station in the evening is a nice touch. There is a famous farm & fire restaurant in the hotel which we didn’t get to try. The indoor parking is $5 CAD.
6/10
Guest User
Standard Two Queen Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 30, 2025
Pros: Extremely good location. They have an attached restaurant and cafe right next to the hotel. Very clean facilities. Rooms spacious and has nice views of the town. Staff always very polite and helpful in giving recommendations and allowing us to use the telephone. Able to store bags there after checking out as well.
Cons: no safe provided in the room
Highly recommend staying here!
Guest User
Standard King Room
Stayed in Jul 2024
Couples
8 review
4.7/5
Amazing
Posted on Aug 26, 2024
The location was right at Banff Ave. Hotel has free parking, so I can explore downtown without any concerns. The room is sufficient. And the staff were just so sweet to celebrate our honeymoon with us. We are thankful for that. Highly recommend.
Benny
Standard Two Queen Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very good location, parking is also very convenient. Room is acceptable. However, the service is great. Quite helpful and friendly. Offer lot of local advices. If come back next time, this is hotel will be my first choice.
Guest User
Standard Two Queen Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 16, 2024
Very convenient location, nice and spacious room, nice restaurant and cafe on main floor and good service.
Guest User
Standard Two Queen Room
Stayed in Mar 2024
Couples
6 review
4.5/5
Great
Posted on Apr 15, 2024
Good location, but you need to check in first to get a parking lot password. In the meantime, it’s hard to find parking spot.
Guest User
Standard Two Queen Room
Stayed in May 2024
Couples
18 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Excellent location and very friendly staff
MUMU
Standard King Room
Stayed in Jul 2023
Couples
1 review
4.2/5
Very Good
Posted on Sep 4, 2023
The room is clean and tidy, and the space is large enough for two people. The location is excellent. It's in the central shopping district.
Phaniphak
Standard Two Queen Room
Stayed in Aug 2022
Solo travellers
2 review
4.2/5
Very Good
Posted on Sep 27, 2022
Nice stay. Great location, comfortable bed and pillows. Overall I gave 4 stars because I found a fly in my room. You can hear the noise from outside too!
Guest User
Standard King Room
Stayed in May 2023
Couples
1 review
4.7/5
Amazing
Posted on Jun 20, 2023
Great location helpful staff
Towelie
Loft Room
Stayed in Mar 2023
Family
5 review
5.0/5
Outstanding
Posted on May 1, 2023
Very good
정현진
Standard King Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 15, 2025
The heating doesn't work very well, but it's okay. The breakfast is not a buffet, but it's delicious!! There are many reviews saying that the room is small, but it was just the right size!!
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Shenzhenqianlima
Loft Room
Stayed in Jul 2024
Family
34 review
3.5/5
Posted on Aug 18, 2024
The facilities and decoration of domestic homestays or business hotels are not cost-effective due to tourist attractions and peak seasons, and the room supply is tight!
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Guest User
Standard King Room
Stayed in Apr 2024
Couples
37 review
4.0/5
Very Good
Posted on Jul 5, 2024
The hotel is located in the city center of Banff town. The surrounding business is very prosperous. The bus stop is right next to the hotel, which makes it very convenient to go out and take a bus. The room is very large. Living on the second floor will not be noisy. The hotel also gave earplugs to prevent the noise of cars on the road from disturbing guests. I didn't use them at all. The hotel is relatively cheap and should be a good choice for cost performance in Banff town.
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CHOW MAN WAI
Standard Two Queen Room
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on May 16, 2024
This is the first time I took a bus from Calgary to Banff. I chose this hotel after reading online reviews. It is right in the city center. If you choose to take the 8X bus to Lake Louise, the boarding point is across the street. If you want to buy some daily necessities or fruits, there is also a large supermarket IGA opposite the hotel, so it is very convenient. There are also many delicious food nearby. You have to search for your taste on Google. Everything is within a 15-minute walk.
On the day I checked in, I just encountered the Northern Lights, which is a rare sight in a century. I was holding my mobile phone in the hotel room and with a little exposure time, I could already see it. As this is a special bonus like Banff, there is one on the second floor of the nearby shopping mall. There are a ramen shop, Mary’s popcorn shop downstairs, and an ice cream dessert shop, a must-try recommendation!