Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 9, 2026|Executive Deluxe Twinbed Room
Guest UserThis hotel is quite close to Baoding East Station, and it's also very convenient to take a taxi or bus from the hotel to the city center. The rooms and bathrooms are spacious. Although some of the facilities are a bit old, the cleanliness and service are excellent. They even provide complimentary fruits and drinks. The breakfast offers a good variety, with both Chinese and Western options, as well as some local specialty snacks. I particularly appreciate that the front desk offered complimentary cookies and warm bottled water when I checked out, and even asked if I needed a ride to the high-speed rail station.
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Price per night from:AU$ 92
Posted on Jan 12, 2026
Guest User
This stay truly exceeded all expectations. As foreigners visiting Citadines Baoding for the first time, the overall experience couldn’t have been better — it was absolutely top-notch 👍.
From the moment we stepped into the lobby, we were greeted with a sense of warmth and genuine hospitality. The front desk staff were incredibly thoughtful and attentive.
The hotel also provides a complimentary fruit platter, which was a very nice and thoughtful touch. The room is well equipped with a capsule coffee machine, and there is even a washing machine inside the room, making the stay especially convenient for families and longer visits.
Another major highlight is the room layout. In addition to the bedroom, there is a separate small living area. This design is a big plus — my husband can watch TV or work in the living space without disturbing my rest, which greatly enhances comfort and privacy.
Overall, whether it was the attention to detail at the front desk, the comfort and quality of the accommodation, or the excellent food and beverage service, this hotel truly delivered on all fronts. It’s absolutely an ideal choice for business or families traveling with children, and we would highly recommend Citadines to anyone visiting Baoding.
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Price per night from:AU$ 40
Posted on Jun 21, 2026
Guest User
Clean and bright. Parking in the courtyard is very convenient. The air circulation in the room is very good. This homestay hides several classic landscapes. In the evening, you can climb the small road in the back mountain to see the sunset sprinkling on the opposite Baishikou Great Wall Shiwo Section for eight consecutive bonfire platforms, majestic. There is also a small bridge, diagonally across the road, there is a 1972 auditorium in the courtyard, there are three holes in the back of the mountain, and there are two chimney vents in the middle of the mountain on both sides, which is the previous arsenal. The homestay is a good place to climb Baishikou Wild Great Wall.
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Price per night from:AU$ 33
Posted on Jun 24, 2026
Tuzijiejie131The hotel boasts luxurious facilities and spacious rooms, offering excellent living conditions. However, the carpet in the rooms wasn't thoroughly cleaned, and the lack of a delivery robot made convenience a bit of an issue.
The kids' club on the first basement floor was poorly managed. The connecting door to the mall was often left open, allowing many external visitors to flood in and occupy the play area meant for hotel guests' children, making the environment chaotic. The duty manager and the short-haired staff member on that day were very proactive in addressing the issue and promptly removed the external visitors. We thought everything was settled, but a little later, we found that a connecting door was still ajar, and external individuals were re-entering the kids' club area, posing a safety risk. The hotel's access control was inadequate, lacking long-term effective management.
Overall, the hardware is excellent. I hope the hotel strengthens its room cleaning details, adds delivery robots, and strictly controls access to the kids' club to ensure the exclusive play rights of its guests. Additionally, I'd like to commend the duty manager and the short-haired lady in the black uniform on the first basement floor for their prompt and excellent handling of the situation. I also appreciate the front desk staff who gave a gift to our child.
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Price per night from:AU$ 152
Posted on Sep 7, 2024|Business Standard Room
Dr LightningEverting is good ,1st time I came into China as a Muslim business man, I found this hotel have HALAL food options in a breakfast as well, location near to all my required factories.
One thing management need to focus on:
1- smoking is everywhere almost although they have displayed the sign ,”no smoking “ but no one care even hotel staff as well especially breakfast time staff also does smoking which gives me anxiety and sickness as a non smoker . In rooms people are smoking as well. It’s very good hotel but no following the rules non smoking . Next to the hotel is halal restaurant is available as well for lunch and dinner. Important thing they have prayer room as well.
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Price per night from:AU$ 36
Posted on Feb 14, 2026
PauOHanlonI believe my friends and I spent Christmas eve here. Being an exchange student from England, far from home, and my friends and classmates from Latvia and Cambodia, we needed somewhere homely and comfortable to stay. This place was exactly what we needed.
We stayed here for one night in the middle of winter as part of our road trip from Beijing to Wutaishan, following the sections of the Great Wall. We turned up after dark, we were welcomed with a big smile and slept with ease after the long drive.
In the morning I woke up early, found a spot in the courtyard garden and opened my Christmass cards. The owners dog immediately rolled over to be petted and for the next hour I had good company, drank tea and enjoyed the peace.
The owners awoke to find me outside, probably thought I was a ****** and so, immediately lit their fire in the garden. They saw me drinking tea so got the iron kettle boiling over the heat of the flames. My mates awoke to this and joined me and the boss by the fire. The outside temperature was negative, but we were warm, happy and ready for the day ahead - exploring Baishishan. The boss also showed us his great tea collection.
I want to thank the owners for a short but great stay and I highly recommend. I would like to come back in spring to see their courtyard in full bloom.
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Price per night from:AU$ 24
Posted on Aug 28, 2026|Discount Twin Room
Kindness-around-the-worldThe location is very convenient with two little shops, a bus stop and shopping centre with a lot of restaurants nearby.
The hotel, as being renovated in 2022, is not up to standard what you would expect. Our room had a terrible old plastic shower and toilet cabin. Not very clean - even though the cleaner would clean, it will never become clean as it is old and worn out. The ceiling is moldy and parts are falling down, right on the bed. Shabby and unhealthy!
We got towels worse than any old cleaning cloth! It had several holes in it... I would be ashamed to have it in my own home!
As being a receptionist myself, I know how annoying and picky some guests can be, so I felt a bit uncomfortable going down to the reception to inform them about it. But I did. They apologised and we got new towels. It's obviously not there fault,... but it seems that the owner can't be bothered about maintenance.
Breakfast was Chinese cuisine, no Western food except for toast (no butter, jam). There was a lot of choice.
Apparently we where upgraded to a room with 10m2 more, when I complained about the bathroom.
The staff at breakfast and reception were both kind and helpful. But the hotel itself is overpriced and not up to standard.
In other reviews this was mentioned already. The feedback was, that the hoyel would do something about it. So I still booked. It seems know like a ”standard” answer, without actually the will to do something about it.
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Price per night from:AU$ 27
Posted on Jan 23, 2025
Big Fheezoh
Folksy, warm, accommodating and helpful staff. They are genuinely nice people.
Hotel is located close to the Baoding East train station. Very convenient for travelers.
Their rates are very affordable. All in all, a very good stay for me.
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Price per night from:AU$ 20
Posted on Apr 7, 2024
Guest User
Facilities: The room is big enough, a luxurious room from 15 years ago, with old and outdated facilities.
Service: The service is OK
Hygiene: Average, the noodles are OK
What needs to be complained is still the breakfast. Although it is included, there is nothing left when I went there at 8 o'clock. There are only a few pickles and two cold dishes, which are also the bottom, and there is no staple food. After everyone's strong reaction, some quick-frozen bean buns came up, which were all cold and not heated through, and they had to be snatched. And there were no basic eggs, at least one per person, and the waiter said we didn't have eggs.
The restaurant waiter said that there were too many people and the food couldn't be cooked, but how many people stayed every day and the front desk didn't communicate, don't they know how many people eat?
Free bathing is not bad!
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Price per night from:AU$ 19
Posted on Oct 5, 2026|Standard Queen Room
Guest UserFive-star review: An unexpected and wonderful stay!
This stay truly exceeded my expectations! The hotel's location is excellent, making travel incredibly convenient. The room was clean and tidy, and the bedding was soft and comfortable, ensuring a great night's sleep. Housekeeping did an immaculate job, not a speck of dust anywhere. The front desk staff were warm and attentive, and check-in was very fast. The breakfast offered a wide variety of choices and tasted delicious. Quality is truly in the details. The next time I visit Baoding, Fairfield will definitely still be my top choice! Highly recommended!
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Price per night from:AU$ 52