Baoding Lihao Hotel (Chaoyang North Street Baobai Shopping Plaza)

I rarely write hotel reviews, but this place is truly the 'Haidilao' of hotels! The service is incredibly thoughtful and attentive. A security guard helped me with my luggage upon arrival. They offered a stomach-soothing tea when I checked in and delivered a sleep kit before bed. When I checked out, they even gave me a farewell gift with tissues, an apple, and water. The front desk lady was so beautiful and enthusiastic, wishing me a safe journey – it was incredibly heartwarming! The driver even cleaned my windshield and rearview mirrors. I really hope this hotel continues to thrive and operate for a long, long time!

After seeing a video of this hotel on Xiaohongshu, I booked it without hesitation, and it turns out that was an excellent decision. First, when we arrived by car, the doorman (the slender gentleman on duty on the afternoon of December 27th, special shoutout to him!) was incredibly enthusiastic. He guided us to the spacious parking lot and even helped me with my luggage to the front desk. There, the front desk staff (special shoutout to all the ladies!) immediately offered us warm, delicious stomach-friendly water and politely and thoughtfully checked us in. Not only did they upgrade our room type, but they also gave my child a beautiful little bracelet (they even asked if it was a boy or girl, now that's attention to detail!). Someone then escorted us to the elevator. The lovely lady offering the service originally wanted to take us all the way to our room, but we politely declined. Upon entering, the room was spacious and even had welcome fruits. Kids' amenities were already in the room. We requested a single quilt, and the housekeeping department delivered it within minutes of contacting the front desk. Breakfast the next day was also good. When we left, they even gave us a 'peace and safety' goodie bag. Every step of our stay was fantastic! It was comfortable and reassuring, and we felt warmly and thoughtfully served – a truly delightful experience. Additionally, the room was equipped with various disposable items, and there were many more available near the front desk, all showcasing the hotel's meticulous attention to detail. Oh, and 'Late-Night Congee' was available – a bowl of warm congee was a heartwarming touch on a winter's night! They even helped clean our car windows, which we greatly appreciated. Not only will we return and stay here again in the future, but we'll also recommend it to our family and friends. A pleasant journey isn't just about daytime sightseeing, but also a good night's sleep, and this place delivers wonderfully.

I've stayed here many times, and for the past two years I've chosen this hotel every time I'm in Baoding, bringing many colleagues with me each time. Local friends have also repeatedly advised me to try other hotels nearby, saying they're quite good, but based on my trust and positive experience with this hotel's service, I haven't chosen any other places. But this time, I was truly shocked! The bathroom door in the room was broken; it required a lot of force to close, and it made a loud banging noise! ​​I can understand that the room facilities are old and damaged, but the hotel's solution was extremely unprofessional. They told me that repairing it was very troublesome and difficult, and that I should just use more force and make do... I really can't understand it. Has the sincere and high-quality service I remember from Lihao Hotel fallen apart?

這樣好的服務才能讓人真心想寫好評！！！ 剛到酒店前台就很熱情，給了兩瓶自製的冰的酸梅湯，味道很不錯。 入住後會打電話詢問入住體驗，這次還給免費升級了房型，工作人員們態度都很好👍。 房間打掃的很乾凈，值得一提的是洗漱用品一應俱全，拖鞋、毛巾、浴巾，全部是獨立包裝消毒過的，用起來很放心，而且毛巾浴巾質量都挺不錯的。 除了淋浴間的洗髮露護髮素沐浴露，洗手枱還貼心的放了洗手液、潤膚乳、潔麪泡沫，這次出門忘記帶洗面奶，這個潔麪泡沫幫了大忙。洗手枱上還放了紙巾盒和桌面小的垃圾桶，洗手擦手扔紙巾，動線非常合理。有時候服務就是在這些小細節裏，真的讓人忍不住點贊。 掃房間裏的貼紙上的碼，還可以在酒店的小程序上下單，有很多免費的服務，小零食、飲料、水果切……，吃的喝的用的，很多免費的可以選，下單後，服務員一會兒就送到了房間，感覺非常棒！ 開車來的朋友還可以享受酒店的擦車窗服務，方方面面都能感受到酒店的用心。 早餐雖然品種不多，但是口味都挺不錯的，乾淨衞生，尤其是小餛飩，湯鮮味美 一句話，下次來保定，還住這😁

服務太周到了。衹有我沒想到的沒有店裡沒有的。價格還這麼實惠。管家隨叫隨到。前台的服務員還幫我打印了我需要的東西。甚至連睡眠貼都會給貼心準備好。到店有酸梅湯消暑。半夜有夜點心充饑。車輛的風擋玻璃都會給擦乾淨。真真真真真的太貼心了。以前衹知道飯店的魚頭泡餅好吃。第一次住在這裏。才知道酒店也這麼厲害。給所有的服務人員點贊！！！