Service: Very professional, efficient and friendly. Check in process was quick. The guy who checked me in ensured I stayed on the same floor as my other family members who booked a different room. Valet service is a nice perk. However, it can take longer waiting for the car vs us going to the car park lot ourselves.
Amenities: They have Dyson hairdryer which is a huge plus. Extra amenities are available upon request.
Room: Room is as pictured. My room was on the 8th floor and I could see the Richmond night market from my room. Bed is a bit too soft to my liking. Pillows are a bit high and hard.
Cleanliness: This is the only category where I wish I could rate zero. Most notably thing I noticed is there's dust on the hairdryer, I was fine with this. Until I got into bed, inspected all 4 of the pillows. Noticed on 2 of them, were a strand of hair (or eyelash?) And some dusts. This pretty much ruined my stay. I pushed these 2 pillows aside to the other side of the bed, after trying my best to attempt to ”clean” them in case I accidentally touched them... It was already past midnight when I got into the room to rest and in to the bed and found out about this. Didn't bother to call the front desk about it.
Overall this hotel is great overall. Location is not far from the aberdeen mall as well with car. Service is outstanding. Wish they'd retrain their cleaning staffs though.
Very short stay, but everything was friendly. Hotel's room is clean, comfortable, and well-maintained. They also offer a free airport shuttle service. You can book a shuttle by email before arriving at the airport, or contact the hotel using the toll-free number in the airport shuttle area after arriving at Vancouver International Airport.
The only drawback is the desk and bedside tables in the room. The tops are attached to the legs by four bolts. These protruding bolts leave insufficient flat surface for books, laptops, or backpacks. I suggest the hotel replace these impractical desks and bedside tables.
Besides, the hotel is in a great location. It's within walking distance to the SkyTrain station and there are many restaurants nearby. Especially, the food court at ”Richmond Centre” which is nearby this hotel primarily serves Asian cuisine, so you won't feel homesick.
This hotel. has a scam. They will add (up to $100 in my case) if you arrive tired before 10am, and refuse to check you in until 3pm. So they simply pocket the $100.
I noticed that do not play this trick on regular guests who come just after we did. So they simply pocket the additional charges. Essentially, they want to charge a full day's rate for a half day rental. How can Bookings .com continue to advertise the false rates
How much does it cost for hotels with Bar in Richmond?
For hotels with Bar in Richmond, the average price on weekdays is NZD 494, and the average price on weekends (Friday - Saturday) is NZD 523.
What are the best luxury hotels with Bar in Richmond?
If you're looking for premium services and top-notch amenities, there are plenty of luxury hotels with Bar in Richmond to choose from. Versante Hotel (from NZD 392) is a highly-rated luxury hotel.