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Posted on Jul 4, 2026
04141314520The room was very clean, and the air conditioning worked perfectly. The water temperature was consistent, not fluctuating between hot and cold. Plus, the hotel is right in the city center, close to many attractions like the Yellow Crane Tower, the Art Museum, and the Yangtze River Bridge. My friend spilled some matcha milk tea on the sofa, which left a stain. We called the front desk, expecting to be charged for dry cleaning, but instead, a staff member came up with a towel and said not to let it bother us or affect our stay. Their service attitude was truly excellent.
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Price per night from:VND 959,920
Posted on Apr 25, 2026
Anonymous User
Overall, I was satisfied. The hotel met all expectations, and its decor was quite stylish, offering a more distinctive design compared to other hotels in the same price range.
The location is convenient for getting around; taxis are readily available. Within walking distance, you can easily reach Xian'anfang, Li Huangpi Road, and the Jiangtan (riverfront), making dining and strolling around very convenient.
Breakfast was just okay, lacking any local specialties, which could be improved. Also, I strongly recommend upgrading the hair dryers in the rooms.
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Price per night from:VND 1,243,622
Posted on Jul 12, 2026
Guest UserCompared to the Ritz-Carlton Nanjing where I've stayed before, my experience at this Wuhan location was a huge disappointment. Overall, I was very let down.
Let's start with the positives: The hotel lobby and public areas are grand and beautifully designed, creating a great ambiance. The facade certainly lives up to high-end hotel standards.
However, the guest rooms completely fall short of what you'd expect from the brand. The room interiors are ordinary, and the quality feels mediocre. What's even more outrageous is that the shower room fixtures were damaged and faulty. Having stayed in hotels in various cities for years, this is the first time I've encountered damaged bathroom hardware in a high-end luxury brand in China.
After discovering the issue, I immediately contacted the front desk. Staff promptly came to fix it, and the process was fine, but the hardware malfunction severely impacted my stay. Paying a premium price for a stay, yet not even being able to guarantee intact basic room facilities, really highlights the urgent need for the hotel to overhaul its routine inspections and room maintenance. I wouldn't recommend this place to friends looking for a high-quality stay.
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Price per night from:VND 7,302,390
Posted on May 15, 2026
Guest UserI stayed at the Orange Crystal Hotel in Wuhan's Jiedaokou for a business trip, and my overall experience was great. I especially want to commend the front desk staff, Xiao Di. I often stay in hotels, and I don't really expect anything overly luxurious; what I value most is the service attitude and attention to detail. Xiao Di excelled in this regard. When I checked in, there were quite a few people, but she handled everything efficiently and quickly, so I didn't have to wait long. Communication with her was very pleasant – neither cold nor overly formal. She clearly explained the check-in procedures and breakfast times, and patiently answered all my questions.
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Price per night from:VND 1,449,596
Posted on Sep 17, 2023|Superior Room With King Bed
HutouhunaoThe room is very big, and it's very quiet at night. When you get up in the morning, you can go for a run around the courtyard. The manager Jason also gave me fruits. The environment is also very nice, and the breakfast is rich.
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Price per night from:VND 1,721,639
Posted on Jun 19, 2026
Guest UserThis is for our second night, and I wanted to add a few more details:
1. When the housekeeping staff cleaned our room, they noticed we used the table for drinks on the first night and replenished a box of tissues on the table, which wasn't there originally.
2. The housekeeper helped my girlfriend find her lost hairpin, even though we hadn't mentioned it beforehand. It's clear they clean very thoroughly, and they even folded our messy clothes. The housekeeper really deserves a commendation!
3. The turndown service was also good, and it's a nice touch that the hotel provides steam eye masks.
4. One point I missed in my last review that I'm adding here: I'm really curious why a hotel that opened in December 2019 is still using towels all manufactured in June 2019, with no replacements whatsoever. Personally, I don't think even my own towels would last seven years, let alone those used by rotating guests... There are quite a few things to complain about, but it's still pretty good value for money, and the afternoon tea is very photogenic. However, the hotel seems to put a lot of effort into the public areas, and the guest rooms really need more attention.
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Price per night from:VND 3,144,031
Posted on Jan 19, 2026
Jchen1This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly.
The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.
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Price per night from:VND 1,037,647
Posted on May 1, 2026
Anonymous User
No other hotel in Wuhan can beat the view of the Wuhan Yangtze River Bridge from here. When it first opened in the 1980s, it was called Qingchuan Hotel and was the tallest building in Wuhan at the time. Even now, this view is unparalleled and well worth the price.
Facilities: As a Holiday Inn under the InterContinental brand, it's already newer than many Holiday Inns in other cities. I heard some rooms have been renovated, so it's not like what Ctrip says (renovated in 2012). The rooms are very new.
Hygiene: Excellent.
Environment: The lobby of this hotel feels very comfortable. You can walk through the lobby and elevator area to get to the riverside. In spring, you can even see cherry blossoms around the Qingchuan Pavilion area, which is very beautiful.
Service: Parking is free, but it's a bit inconvenient to go downstairs to pick up food deliveries.
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Price per night from:VND 1,200,872
Posted on May 4, 2025
Guest User
The hotel is very close to Metro Line 7. The room has a good view. You can see the lake. The lake is downstairs. You can go to the lake at night. The hotel is very close to Wansongyuan Snack Street. Wansongyuan Snack Street is very famous in Wuhan. There are many delicious foods. I checked in for crayfish, hot dry noodles, duck neck and lotus root soup... They are all very good. The hotel service is also very good. The child got greasy all over after eating crayfish. I asked the front desk for detergent, which was delivered to the room quickly. The hotel bar has free drinks, and the front desk also has free water and drinks. The hotel service staff are very friendly. There is no uninterruptible power supply at the bedside of the room I stayed in, so it is not convenient to charge the mobile phone at night.
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Price per night from:VND 1,550,641
Posted on Dec 21, 2023
Guest User
We are from Wuhan and have stayed here before. This time we came here to relax for a day, eat some snacks, drink some coffee, bask in the sun, chat with friends, and interact with the animals on the farm. It was very pleasant. The environment was good all day. The attitude of the staff was relatively good, and it is worth recommending.
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Price per night from:VND 1,725,525