Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 4, 2026|Deluxe Queen Room
Shai.melI absolutely loved it! The room is even more beautiful than in the photos. Having traveled extensively throughout my life, I can say it's by far my favorite hotel of all time! Everything is clean, fresh, and comfortable. The furniture is new and stylish. The pool area is fantastic (special mention for the beanbag chair!), and the restaurant food is excellent. The staff is lovely; every single one of them is pleasant, genuinely kind, and professional. I truly have nothing to complain about except that I wouldn't hesitate to come back, and for a longer stay!
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Price per night from:โฌ 79
Posted on Sep 24, 2024
Peczer
JIVANA!! This hotel is even more beautiful than in the photos! As soon as we arrived, we were enchanted by the elegance of the place and the peaceful setting. The rooms are magnificent, carefully decorated and quite comfortable with a large outdoor bathroom. Everything is designed to guarantee total peace of mind. You can see fish and large turtles... it's pure bliss. The staff is impeccable, always attentive to our every need. We even had a perfectly adapted baby bed. The swimming pool is quite large. The plated breakfast is delicious and served in a peaceful atmosphere. The spa activities are superb, ideal for a moment of absolute relaxation. A true paradise that we don't want to leave. An address to share without hesitation!
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Price per night from:โฌ 65
Posted on May 9, 2026
Georgia.Hotel itself is beautiful with well-kept grounds and a gorgeous pool area that feels really relaxing. Itโs in a great location, right on the main strip so everything is within walking distance, but tucked away enough that it still feels peaceful and quiet.
Rooms are huge, modern, and very clean, with daily housekeeping and fresh water provided. Tea/coffee facilities, a mini fridge, and a TV with plenty of channels.
Staff were amazing - so friendly, helpful, and quick to assist with anything. I did have an issue with noise from internal building works, but the team handled it well, moving me quickly and even gave me a complimentary upgrade, which I really appreciated.
Facilities overall were great. Pools are beautiful with plenty of sun loungers. The pool at the back of the resort was quieter (and away from nearby building works). Food was also really good - breakfast was tasty, although for the first few days it was ร la carte rather than buffet due to lower occupancy, which was a little disappointing, but there was still plenty of food.
Lots of convenient extras too - room service available as well as laundry service (although a bit pricey). The hotel can also arrange taxis to the airport (around 250K IDR, cash only), as Grab doesnโt seem to operate in the area.
Location-wise, itโs perfect. Great restaurants nearby like Cantina Mexicana and KRNK for a quick bite, plus a supermarket right next door and plenty of coffee shops, bars, and restaurants within walking distance.
**Tip:** try to request a room in the newer part of the hotel at the back of the resort - itโs quieter (away from building works) and more updated.
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Price per night from:โฌ 59
Posted on Feb 21, 2024|Premium King Room
Natashia RankinWe had such a lovely stay. The hotel and amenities are really nice, great pool & restaurant, clean and comfortable room. The location is a bit far away, but the hotel can help you to arrange motorbike rent to reach the town, which takes about 10-15 min. It's nestled in the mountains which makes it very relaxing though!
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Price per night from:โฌ 21
Posted on Dec 22, 2025
Guest User
Itโs situated not too far from the main busy area of kuta, but itโs still bit far from the beach. So overall not too bad for location.
Pros:
- Good facility of coworking space and a spa, which is much appreciated.
- room layout is good with balcony. Would suggest to opt for the one level up so there is some privacy compare those has direct ground level access.
- overall service is great, very strong SOP driven and ensure you are taken care the same by everyone.
- room is clean and housekeeping is quite good. Thought some spots could be improved.
Cons
- the room sound proof is issue. Due to gaps and room material, can obviously hear all the rooster sounds, azan and even people talking. Might not be good for light sleeper.
- it is surrounded by lots construction, though the noise doesnโt affect but itโs not too pleasant as at now.
- restaurant food option is quite limited. Hard to stay excited if stay for longer.
- wifi is an issue, hardly can connect at my room. But totally no problem at the coworking space
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Price per night from:โฌ 57
Posted on Mar 7, 2026|The Breeze-Adults Only Collection
MenggulanvwangFor the last few days of my Indonesia trip, to escape the crowds of Bali, I came to Lombok to slow down and recuperate. I stayed one night at the Sheraton in Senggigi, and the service was so attentive, detailed, and thoughtful that it was unforgettable. Arriving at this hotel, there was a huge drop-off in experience right from the moment we walked in.
First, it was very unusual for them to take us to our room with our luggage to check-in. They led us to a small room on the second floor in a corner of the backyard. It was so tiny that there wasn't even space to open our suitcases. After completing the formalities, they opened the curtains and told us they were sorry, but there was construction going on at a neighbor's site outside the window, which might be disturbing. I said that wasn't right; I had clearly booked a mountain view or garden view room, which was also larger than this. This was obviously not the room I booked. My husband spent a long time discussing it with the check-in staff, and they agreed to change our room. They showed us a larger room and said we'd have to pay extra, which we didn't accept. We insisted on a room with the same conditions and price as our original booking. We then had to wait in the courtyard for a long time again. Finally, we were moved to a room that was more or less comparable to what we had booked. It felt like there was a clearๅทฎๅฅๅพ
้ (differential treatment) between Chinese tourists and Caucasian tourists; if you don't argue your case, you'll be assigned the worst rooms that don't meet booking standards.
After that, the service attitude was still acceptable. However, the next day, I asked the housekeeping staff for two extra bottles of water. When I returned to the room, I saw a trash can filled with two bottles of water placed on the bed. I don't know what that meant. I originally wanted to be more eco-friendly and not change the bedding, but now I had no choice but to ask them to change all the linens.
The hotel's location is quiet yet convenient. The design style and interior space are quite good, and the breakfast at the restaurant has long serving hours and decent taste. It's not far from the beach, and it's convenient for shopping and dining nearby, but the overall prices are a bit high.
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Price per night from:โฌ 62
Posted on May 22, 2025
Guest User
Petugasnya baik, ramah dan helpfull. Tempatnya banyak ngadain acara juga, nawarin event bbq atau belajar surfing.
Dapet kamar yg paling pojok, fasilitasnya standar, dapet bed di atas jd kalo geraknya extra ada suara krekek krekek besinya. Terus yg sangat disayangkan adalah bidet toiletnya kecil bgt keluarnya๐ญ trs yg mandi ada yg agak jorok gitu kek bekas lulurannya gak kesiram ngalir kebuang๐ข mgkn karena mostly foreigner semua yg book disini kali ya, yaudala
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Price per night from:โฌ 9
Posted on Jun 24, 2026
Guest User
Great stay at JM Hostel Kuta Lombok! The place is clean, comfortable. The staff are welcoming and helpful, and the location is convenient for exploring Kuta Lombok. A nice and affordable place to stay.
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Price per night from:โฌ 19
Posted on Dec 11, 2025
Haki Akuji
The place is a bit distant from others as it is on top of the hill and the breakfast is a one plate course. Do take note that the jacuzzi doesnt warm up. Itโs more of a chill pool
However the view is nice, The room is nice, the staff are top. I would most definitely stay here again.
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Price per night from:โฌ 34