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9.5/10
Amazing
KK_AroraHotel reception service - 2 out of 5 , extremely slow and staff seems lost and unclear.
Hotel house keeping and room cleanliness - 2 out of 5 . Bedsheets were not clean , bathroom toiletries were not environmental friendly and clean.
Hotel restaurant service : 5 out of 5 . Too good. Staff was very efficient, responsive, fast. Food options were very good. Buffet service and options were excellent.
PPANCHALLocated at a walking distance from MG Road metro , it is one of the best hotel in medium budget . They offer luxurious room with all the amenities .staff was quite helpful and polite . Breakfast was complimentary and it was really good in terms of quality and options served . In addition restaurant charges were nominal and taste,quantity of the food was good . Consider this outlet if you are looking for hotel nearby MG Road
GGuest UserThe property is excellent with the old world charm. Extremely good service with a special shout out to Ajay Kumar from housekeeping. Very prompt service from all staffs.
However a bit more upkeep is necessary to maintain the charm of this heritage property. We were in the Residency room. The bathroom needs a makeover, it is huge but a bit run down with tiles which are visibly very worn out. The cupboard in the room is wooden with handles in wooden blocks which shows good taste, but it is not very functional and size is small. Amenities need to be a bit more modern while keeping the heritage feel intact.
Overall a pleasant stay.
GGuest UserHad an excellent stay at Crowne Plaza! The hotel exceeded expectations in every aspect. The rooms were elegant, spacious, and impeccably clean, providing a very comfortable stay. The staff was warm, professional, and attentive, ensuring that every need was taken care of promptly. The dining experience was outstanding, with delicious food and a wide variety of options. The facilities were well-maintained, and the overall ambiance was luxurious yet welcoming. I highly recommend Crowne Plaza to anyone looking for a premium hospitality experience and would gladly stay here again.
GGuest UserWe were three friends from New Zealand and stayed at Regenta for two nights. The place was nice and the room was comfortable. The staff set up an extra cot for us so we were all able to stay in the same room which was great. The place is a mix of old charm and affordable accom and we thought it was good value. The staff were super helpful and attentive. They arranged quick laundry service for us, and even got us a pack of playing cards to be delivered to the hotel. The manager also gave us advice advice about getting an Indian phone number, where to get coffee and info about navigating the train station. He also gifted us some guides about lucknow and Varanasi, where we were headed to next.
We appreciated the late checkout and the hotel kindly stored our bags for our late train too.
Great stay!
GGuest UserI've stayed a few times here and had very comfortable stays. On this occasion, the hotel was hosting an event, and very loud music was played until 3am. I asked the duty manager to ask them to stop the music, but they refused to do anything about the disturbance. Many people were complaining, but the hotel staff were unable to take a firm stance and turn the music off. I had a flight the following morning at 8am and it impacted my work the next day. Very disappointing handling of the situation by the duty manager.
PPANCHALGreat location super hospitality as always. My three-night experience was comfortable, with well-maintained rooms and courteous staff. The dinner was good, featuring a variety of flavorful dishes.
NNANThe hotel is ok, the surrounding environment is too bad, there are many cars and many stray dogs, and the hotel is ok, the surrounding environment is too bad, there are many cars and many stray dogs
GGuest UserThe towels had some stains on it and the dinner that I ordered arrived quite late with dessert that went cold . But the location and the main dish that I ordered was good .
AAnonymous UserIt was really good experience with this hotel. Last week same in Lucknow i visited GINGER. but i will suggest you guys plz don’t go there coz that hotel is like Lodge. Very bad bed. Everything is ******** in GINGER.
But this week while returning from delhi to Darbhanga by road. I choose GOLDEN TULIP.AND I AM TEALLY VERY HAPPY. Infact ginger charged me 4500 per night.
And Ginger is lower is price. But amenities are awesome.
I recommend u all guys visit this hotel once.