Posted on Aug 3, 2026|Junior Two Double Suite With Ocean View
Guest User
I stayed at this hotel recently and was very satisfied. The entire hotel has an open, resort-like feel, and you can truly immerse yourself in the atmosphere. The view from the balcony was particularly stunning, making me feel like I had the vast ocean all to myself. The breakfast offered a wide variety of delicious options, enough to enjoy something different each day. The hotel and rooms were impeccably clean, and the cleaning staff clearly paid attention to every detail. The pool was also very clean, allowing for a comfortable and relaxing swim. From the views and facilities to the service, everything was highly satisfactory. If I ever visit Guam again, I would definitely love to stay at this hotel.
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasnât great, not the hotels fault so I didnât swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasnât any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. Iâve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesnât turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldnât get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
It was convenient to have a Korean staff member at the reception. However, even without a Korean staff member, communication was easy and everyone was friendly. The facilities felt a bit dated, but they were still clean. I booked an ocean view room, but it was only partially visible from the balcony, which was a bit disappointing. Still, the view of the ocean from the pool was so beautiful that it was worth it. The connection was convenient, and since there weren't many people, I had a great time. Breakfast was good, but the dinner buffet was under construction, so I couldn't use it. The gym was great. I recommend it.
Posted on Feb 8, 2025|Accessible Two Double With Bathtub
Ruby Ann Sison
the location and the room are awesome. We have the ocean view with balcony. We enjoy as family the scenery of sunset. We also love the amenities: the pool area is good for a family bonding, there is a place for toodlers and parents to enjoy.
the staff are all welcoming and friendly. The food also are superb, esp the buffet: everyday has a theme for the lunch so it really makes your appetite hype.
The room is clean and big, my toddler really enjoy walking around the room. The comfort also is huge with its bathtub.
We really enjoy our vacation and we really recommend the place.. The price really worth the accomodation.
Thank you Hilton Guam, till next time!