Batam Center Sukajadi Hotels

We had great service from the front desk, Sri and stayed in the 1-bedroom suite with our 1 YO toddler. Room was clean and spacious, and the bed was very comfy even for our baby. The kids club was spacious enough for the little one to crawl and have fun. Just a word of caution to parents of crawlers, to perhaps let your LO wear dark coloured clothes, as the friction from crawling might rub off some colours from the soft floor mats. We love the pools as well. Breakfast spread was good, balanced between some western and local food. Location wise, it is quiet enough and away from the busy roads, but still very accessible via grab/taxis. Service was also great throughout our stay. We will be back!

The staff at the counter are nice. There are massage facilities in the hotel. The location is not very convenient ,need to take grab to go out every time. But everything is fine, will like to stay again when holiday.

The hotel is good value for money, there are restaurants nearby, and the staff is friendly. It's great because it has a balcony, and the parking lot is very spacious and there are a lot of trees, so I highly recommend it.

The hotel is affordable. A taxi ride from Batam Center will soon cost 50,000 rupees. The customer service is very polite. The breakfast was ordered for a breakfast roll of 30,000 rupees and told me to eat at the coffee shop next door. Know if it's delicious. In fact, there are also eating around, you do n’t have to worry about the breakfast. The basic facilities of the room and the fan are not on. It is not very quiet. It is recommended to set a room with a window. I can only use my own traffic. Everything else is ok

First and foremost. The location is very convenient. The Environment was super clean and cosy. The staff are very professional / friendly / polite and helpful. The management gave me a birthday surprise after my breakfast and served with a birthday cake. (See photos) The staff sang birthday songs in the restaurant. It's awesome and gladly appreciated. Thanks to management and staff . Tumps up for the management and staffs . Will definitely recommend my friend to this hotel and of course will use Trip.com for their next traveling plan.

Location is great, but cleanliness of the apartment could be better. There is a lot of dust and it was dirty underneath the double bed, which was slightly evaluated and could have been cleaned easily. My wife has to sweep the floor when we first check in. Pillows could be more firm. Sink chocked up when frequently used , but it was a small matter as we are out of the house a lot . Host is very responsive and delivered water and toilet paper everyday when we request for it. Wifi was stable . Apartment was simple but good for a short getaway for families with kids.

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Harris Batam Centre Hotel From 27Jul till 29Jul2025. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your GRO Ms Trestha for going above and beyond to ensure my comfort. It’s clear that all your teams efforts (Fauzi, Lily, Rios, JoJo, Michael) is committed to delivering outstanding hospitality. I will not hesitate to recommend Harris Batam Centre again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 27 July 2025, Out 29 July 2025 Room Number – 515