The View Bouznika

The View Bouznika Reviews

The View Bouznika

RQ2X+W9 Bouznika Road, Benslimane, Casablanca-Settat, 13100, MoroccoView Hotel Details
The View Bouznika
The View BouznikaThe View BouznikaThe View Bouznika
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Guest Reviews of The View Bouznika

8.8/10
Very Good
66 review
Verified reviews
Location8.7
Amenities8.7
Service8.8
Cleanliness8.8
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All reviews(66)
Positive reviews(36)
Reviews with photos/video(7)
Negative reviews(5)
Guest User
Stayed in Jul 2023
Couples
1 review
9.0/10
Great
Posted on Sep 5, 2023
Modern and very well maintained hotel, calm and family atmosphere for a very pleasant stay.
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Mhamed T
Stayed in Jul 2024
Family
8.0/10
Very Good
Posted on Aug 24, 2024
The rooms are not clean the carpet looks like somebody has vomited on it there is hair on the floor and the service is so bad we had to wait three hours to check and the bathroom is so dirty recommend to not come and the best thing is the soccer field it is so small food is so bad but then they maked up for it but a little dirty
Response from Property: Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear about the issues you experienced during your stay. Please accept our sincerest apologies. We will address these concerns with our team immediately. We appreciate your comments about the soccer field and the food. Thank you for bringing these matters to our attention. We hope you might consider staying with us again in the future, and we will strive to provide a better experience. Best regards, The View Bouznika Team
Achraf M
Stayed in Oct 2024
Business travellers
10.0/10
Outstanding
Posted on Nov 27, 2024
I came here for the first time,i was in this hotel,it was so fantastic,specialy that wonderful Guy M.Momo,i met him in Sofitel agadir,and i found him again right here, Always he keeps the same professionalism and the nice smile,thank you Momo.
Response from Property: Dear Guest, Thank you for sharing such a wonderful review. We are thrilled to know that your experience at our hotel was fantastic. We look forward to welcoming you back for another amazing stay in the future. Best regards, The View Bouznika Team
Olga R
Stayed in Oct 2024
Family
8.0/10
Very Good
Posted on Nov 4, 2024
We would like to thank our concierge He organized 3 excursions and transfers toward cities. Also, he suggested great restaurants in towns. All of these ended in a great gastronomic and cultural experience. We would love to visit the View hotel one more time!
Response from Property: Dear Guest, Thank you for sharing your excitement. We’re thrilled to hear that our concierge contributed to making your stay unforgettable with well-organized excursions and excellent restaurant recommendations. It’s wonderful to know that these experiences enriched your visit with memorable culinary and cultural moments. We would be delighted to welcome you back to The View Hotel for more amazing experiences. Best regards, The View Bouznika Team
Guest User
Stayed in Jun 2024
Other
10.0/10
Outstanding
Posted on Jul 7, 2024
The conference rooms are very spacious and comfortable for a congress or a scientific event . Also the food was good knowing that usually the banquet food is usually tasteless in such events , it was so not the case in this one The access is good too
Guest User
Stayed in Feb 2024
Other
10.0/10
Outstanding
Posted on Mar 1, 2024
Wonderful place to stay. The staff is very nice, the location is amazing, in front of the sea, and has 3 swimming pools. The SPA is huge, and real professionals are giving the massages, etc. It's a very good stay for relaxing and rebooting energy. A real Resourceful experience.
Response from Property: Dear Guest, We deeply appreciate your gracious review of our establishment. It is heartening to learn that you found our location by the sea to be amazing, complemented by the presence of three swimming pools. We are delighted that the SPA, with its expansive facilities, and the services provided by our skilled professionals, contributed to a truly rejuvenating experience. Your choice of words, describing your stay as a "resourceful experience" for relaxation and energy rejuvenation, is both eloquent and encouraging. Thank you for taking the time to share your positive impressions. We look forward to welcoming you back for another enriching stay in the future.
YJA777
Stayed in Sep 2023
Couples
8.0/10
Very Good
Posted on Oct 27, 2023
First off, if you are a non- local or French speaker, be advised there may be times you need to try harder to communicate in English. The hotel is well maintained and the Staff are extremely friendly and helpful but you are in the middle of nowhere with nothing nearby the property. And I mean, NOTHING. No shops, no local places to see on foot, no nearby restaurants, no attractions. Arrange for car transfers is a must or bring your own car. Taxi is not really an option. The hotel has only 2 restaurants, one Italian and another that does international dishes. So, if you are staying over 3 nights, you'll probably know the menu by heart. The hotel is over an hour away by car from casablanca and from the airport. The hotel is pretty empty during weekdays and gets busier during the weekends. On a positive note, the breakfast is amazing. Weekdays is only a la cart whereas weekends feature buffets. The indoor and outdoor pools are all salt water pools. The indoor heated whirlpool pool was a great way to relax. The gym is very well equipped and their spa services were good too and prices weren't crazy. The beach is really not suitable for sun bathing or swimming. It's a very rocky and dirty public beach with strong tides and waves. So, don't book this hotel thinking you will have a beach experience because you won't. The hotel is fairly quiet and it felt like a good place for a weekend getaway from the hustle and bustle of casablanca or for some quiet time between couples. Otherwise, it's a pretty nice modern hotel for a very quiet getaway. Rooms are nice, amenities are of high quality, housekeeping was always perfect.
Response from Property: Derar Guest, Thank you for sharing your detailed feedback on your experience at our hotel. We appreciate your insights and are pleased to hear that you found the property well-maintained, with an extremely friendly and helpful staff. We understand your observations regarding the remote location of the hotel, and we apologize for any inconvenience this may have caused. Your advice on arranging for car transfers or bringing one's own car is duly noted, and we will explore ways to enhance accessibility for our guests. It's heartening to know that you enjoyed the excellent breakfast, well-equipped gym, and the relaxing indoor heated whirlpool pool. We also appreciate your positive comments on the quality of our rooms, amenities, and the diligent housekeeping. We regret any disappointment regarding the limited dining options and the beach conditions. Your feedback about the menu variety and the beach experience is valuable, and we will assess how we can further enrich these aspects of our offerings. We take pride in being a tranquil retreat, and we're delighted that you found our hotel to be a good escape from the urban hustle. Your comments inspire us to continually improve and offer exceptional experiences to our guests. Thank you again for your thorough review, and we hope to welcome you back for another peaceful getaway in the future.
Guest User
Stayed in Aug 2023
Other
10.0/10
Outstanding
Posted on Sep 27, 2023
Absolutely suburb!!! I couldn’t say anything negative even if I wanted too. The food was AMAZING 🤩 The staff were just as amazing as the food and that really matters a lot when choosing where to eat. Food is great but hospitality and attentive staff are more in my opinion. Loved everything! Nice atmosphere calm and inviting.
Guest User
Stayed in Jun 2023
Family
10.0/10
Outstanding
Posted on Jul 14, 2023
Staying for a short break @Vichy is a non-negatiable with the children Spa is amazing, The food is healthy, high quality ingredients, and consistantly good, Staff very welcoming And the salty pool is a destination in itself😍 Big thums up👌
Guest User
Stayed in Apr 2023
Business travellers
10.0/10
Outstanding
Posted on May 13, 2023
Great place, kind people and excellent food. A heavenly experience. Breakfast at the pool, dinner and supper at the beach. Live music at the restaurant in the evening. The ambiance was friendly and the spa is wonderful. Definitely a place to return, even outside the lectures.
Guest User
Stayed in Apr 2023
Other
10.0/10
Outstanding
Posted on May 10, 2023
Incredible food, service as well as location! Would never forget the grilled chicken as well as seefood plater. Nice music, fires next to tables made the atmosphere even more special. Must visit place in Morocco
Guest User
Stayed in Feb 2023
Other
2.0/10
Posted on Mar 20, 2023
Stayed here on business for two nights. They charged me for three. They won't adjust the receipt despite my receipt of payment showing I paid before the third night and another hotel receipt showing I stayed there. I have emailed them twice without result, and now they informed the conference organizer that they will not refund, only offer a credit. Why would I want a credit to a hotel that overcharged me? This is the opposite of customer service. This hotel is not really near anything, either, you will have to get a taxi to shop, sightsee, or see anything other than this property while you are there, so there are better options than this.
Guest User
Stayed in Jan 2023
Business travellers
10.0/10
Outstanding
Posted on Feb 14, 2023
Fantastic wintertime stay at this luxurious beachfront spa hotel between Rabat and Casablanca. The design and aesthetics are modern yet warm, the spa is glorious, food delicious and staff welcoming and friendly. The scent of the ocean air wafts through the hotel even in winter, mixing with the sumptuous Moroccan perfume of the hotel. The warm salt pool was sublime and addictive! Had a lovely Vichy spa treatment. Breakfast was plentiful and delicious, as was dinner at the Italian restaurant. This was a business trip, but I will definitely be back with my family for a holiday. Especially considering my wonderful visit was in February and it was too cold to enjoy the huge outdoor pool area and beach!
Response from Property: Dear guest, Thank you for designating such a title to your review on TripAdvisor. We were so pleased that you found our hotel sumptuous. We could not be more happy! We are delighted that you appreciated the design , the special view, the Wellness Clinic as well as the friendly colleagues who will always have the pleasure of serving you. Your kind comments related to our attention to details really pleased us, as we always try to go the extra mile. We trust that we will have the opportunity to host you in the not too distant future. Kindest regards, Imane Boukantar Guest relations manager
Guest User
Stayed in Dec 2022
Business travellers
10.0/10
Outstanding
Posted on Jan 31, 2023
Always a restul stay. There is much to enjoy here, from the seaside grounds and golf course to the inviting pool(s) and wellness center, to the various outdoor lounge and stroll areas. Quai access throughout the day by guards. Several dining options. Comfortable rooms. Pleasant staff. Stop by the bar off the lobby and ask for one of Mohcine's specialty cocktails.
Response from Property: Dear Guest Thank you for the warm comments regading your stay at Vichy Celestins Spa Hotel Casablanca We are sincelry delighted to learn that your experience among us meets your expectations It’s exactly the type of experience that we went to offer to our guests and we would like to thank you very much for sharing it with other travelers. We hope to have the pleasure of welcoming you back soon Kindest regards Imane Boukantar Guest relations manager
Guest User
Stayed in Dec 2022
Other
2.0/10
Posted on Jan 27, 2023
Disappointment I made a reservation and paid for it at the beginning of the month. I tried for 2 weeks to contact the hotel (email, Instagram, WhatsApp, phone) and never got a response. Yesterday the operator who made the reservation warned me that the hotel canceled my reservation, already paid. I have other family members who stayed on the same date, that's why I chose the hotel. I already paid for tickets, transfer and hotel to enjoy a moment with my family. Now there are no other hotels nearby to stay. I want to know how the hotel will solve my situation. I never thought of being treated like that in a hotel like the Vichy.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience, I’m sorry to hear that you were disappointed Please be assured that we will certainly look into this occurrence with our team and especially our Reservation Manager and will take your comments on board in order to avoid similar situations for the days to come If you would like to share any further comments or feedback, please reach out to me directly at guest.relation.casa@vichycelestins.com On behalf of all of us, I apologize for this inconvenience, which in no way reflects our usual quality standards, Kindest regards Imane Boukantar Guest relations manager