Magic Natura Resort

Unique Features: The on-site zoo and waterpark are standout attractions, frequently praised for their size, cleanliness, and entertainment value. Many guests appreciated the animal welfare and the variety of slides and activities at the waterpark.

Overall we had a really good time here. We went premium and had 2 lodges in the Bali section with private hot tubs. The lodges were nice with little areas that needed some tlc - the showers were quite limescaley/rusty, the shelf in the bathroom was slanted and had a little block of wood under to keep it up. The rooms ventilation was also really poor leading to A LOT of condensation, even to the point where all the paper in our room was wet and curling up etc. The beds were very firm and not very comfortable. There were mini fridges, a kettle, microwave and Nespresso machine which were useful (the Nespresso machine was a bit temperamental when it would work or not). We requested a bed guard for our son as he is 4 and tends to fall out of the bed without one. There were plenty of wardrobes and drawers for clothes storage for 4 people too. One of the doors to the lodges didn't close by itself and this was left open a couple of times by housekeeping which could've led to personal belongings going missing but as far as we are aware this didn't happen. We also had a wet towel and swimming costume that was drying in the bathroom chucked into a suitcase making the rest of the contents wet too. Not sure why housekeeping done this. The hot tub was definitely the highlight of the lodges for us as the pools were freezing we spent most of our time in the hot tub when not out and about. The food in the restaurants was mostly good. We always found something to eat every day we went. It did get very repetitive towards the end of the week though. The food in the Italian was ok, the pasta was fresh but the portions weren't huge. The dessert selection in the Italian was not as good as the desserts in the buffet. The paella upstairs was very good, we enjoyed that. The starters for the upstairs restaurant was all the same food as the buffet food downstairs too. As we were premium guests we had access to the smaller buffet restaurant which was very nice, as the standard restaurant was very cramped, busy and loud. We did however notice there was a bit more food in the standard restaurant. We ordered pizza delivery once and this was fine except it was cold and late so I think we were the last to receive the delivery. It was edible but we didn't bother ordering again. There were plenty of pools around the resort for smaller kids and older kids/adults, as we went in April the weather wasn't the warmest and the water was quite cold but we did get in a couple of times. There were activities all through out the days spread out across the resort at the main bar and the larger pool area. There is a game section with a pool table and other arcade machines. There is a ping pong table by the larger pool too. Several bars scattered around in all areas by the pools too. There is a games console area too which you need to book a time slot to gain access. There was a small kids club with a little soft play and colouring and other games inside. Our 2 (age 4 and 7) went in a couple of

Average. The cabin is ok, we booked a Polynesian with a hot tub. The hot tub is big enough for 2 people at most (we are average size). The resort has really steep hills from the main complex and pools etc to most of the accommodation, I would not recommend if you have young children or mobility issues - you can’t rely on the train to take you around, it’s often full up. Upgrade to UAI if you can, it’s absolutely worth it - Bali beds by the pool and the buffet restaurant is soooo much better - we ate in the standard buffet restaurant one night, thankfully only one night. You also get to queue jump for drinks, which saves waiting in a line of 30 to get a coke! The quality of food and drinks is really good, they don’t skimp on quality ingredients and premium brands. Pool snacks are good, but it’s all u healthy, crisps/doughnuts etc but this was ok for us as a treat. There is no bus to Benidorm and we couldn’t book to go to the pirates resort despite trying several times. The aqua park is really good, we used it a couple of times. The zoo is not good unfortunately, it’s absolutely huge, hard to navigate and the cages are really small for the animals. The APP is unbelievably bad. This place reminds me of a holiday camp in the UK, but you’re almost guaranteed the weather. If you’re getting a real bargain, and go with no expectations you’ll be pleasantly surprised. I hope this review is helpful to somebody.