Kailai Yuexiang Hotel

The breakfast is not much, not as good as the Home Inn in Shenyang. The location is small in the city center. The small city is not big. There are many parking spaces at the door. You can park on the side of the road if you can't! The room is not big and the sanitation is good. After staying for two days, I asked the waiter for a free bottle of water, and I also asked for two dollars, so I felt bad when I was in a good mood!

The hotel is clean and comfortable, the service attitude is very good, the service quality is high and the problem is solved quickly, the traffic is very convenient, the parking space is sufficient, the service consciousness is very warm, the breakfast is very good

The hotel corridor carpet is very soft, the corridor decoration is very beautiful, the room is clean, the service is very good, the breakfast is also very good, good 🍃Environment: good 🧹Hygiene: Good 🔔Service: Good

The room is small and there is no direct drinking water. There are only two bottles of water in each room. If you drink it, you have to buy it yourself, or you have to go to the first floor to get hot water. It's really weird. I don’t know why this kind of hotel has such a high score on Ctrip. Is it possible to cheat on Ctrip or my standard is high?

Checking in the front desk the first day was very good, the hotel room sanitation and facilities are OK, relatively new, the room is a bit small, I don't care. But it didn't work the next day. First of all, the breakfast was too small and there was no choice. Drink some porridge and eat two fried eggs. When I checked out, I ran into a wonderful front desk with an arrogant and rude service attitude. I didn't care about talking to him, and I always expressed my emotions with a benevolent eye. When I booked the hotel, I saw that the front desk service attitude was not good. I thought it should be improved a long time ago. I didn't expect it. I didn't expect that the hotel with a small number of small markets has the same level of service. This just reflects the management level of a company. And discover prospects. I hope it can give consumers who book a hotel in the future a little reference.

I will go to the small city next time

本溪是一個縣城，有這樣的星級酒店相當的可以可以了，入住時發現枱燈不亮！聯繫前台及時解決了！十分滿意，非常正規有星級服務的標準，房間十分乾淨，床品潔白如新房間沒有異味廳堂，前台大廳空氣中瀰漫著清潔劑的芳香！在本溪住了三天兩天民宿一天酒店感覺凱萊悦酒店性價比非常高，早餐免費贈送的也是非常豐富可圈可點！強力推薦來本溪遊玩的旅友

設施：房間不大，空間比較緊湊，床頭有小冰箱很方便，電視不清楚有雪花，衞生間的紙巾架設計不合理，捲紙容易掉落，牆上提示水温不穩，實際使用挺好 衞生：床品乾淨舒服，淋浴間下方牆上有黴點 環境：酒店位於小市中心，非常醒目好找，住的房間臨街，對面是農行，晚上不吵 服務：大堂前台服務熱情高效，辦理入住退房都很快 早餐：咖啡牛奶豆漿粥雞蛋麪包都有，包子豆腐腦好吃，玉米太老了 總的來説入住體驗挺好。

乾淨衞生有室內和室外兩個泡池，看着飄雪泡着温泉♨️愜意