One of A Kind Resort at Trikora Beach Reviews

The staff friendliness topped it all. They did tried to be flexible in accommodating all our requests. The place is nice but few events or activities could make the place more of a get go. Overall satisfied.

Friendly team, clean and beautiful sea view. Slightly remote but that’s okay, just need to plan for the tour and transfer from terminal to the resort.

Room was large and comfortable for a family of 5. Private Pool is around 1.2mtr so not suitable for toddlers. Room cleanliness could do better, there were a lot of small critters maybe because of the surrounding greenery. However, there were no nearby shops. Relaxing but abit boring for long stays. Service was ok, food was so so. Beach with clear waters is 2 mins walk away.

Relaxing stay. There's nothing to do around the area, and the only food source is from the hotel itself. Food isn't fantastic but alright.

Nice and unique place to stay in. Was a peaceful stay in except the bed side are filled with ants :"( however all were good! Went on a weekends and they have grill with movie service . Their customer service were Top notch. They're super well manners filled with so much courtesy. 👏 resort is nearby to neemo! They responded promptly in WhatsApp even if its a last min plan to it even helped decorated the bed to my request!!

Customer service at this resort is excellent. While the location is slightly secluded, it offers a peaceful and serene atmosphere. The Ocean View Room is perfect for couples, and I highly recommend trying their barbecue. Personally, I found the Normal Room to offer more privacy compared to the Ocean View. Cleanliness is generally acceptable but could be improved. They also offer additional services such as massages, but they have limited masseurs, and there were some communication issues during my experience, which limited the massage duration to 30 minutes. I believe the masseurs could benefit from more training to enhance the overall customer experience. I would suggest booking a private driver for a day to explore the area. Additionally, the resort provides acceptable currency exchange rates, which is commendable

Wonderful resort with a living room and private pool on the first floor, and a bedroom on the second floor. Very spacious and beautiful place. Our living room table had some tiny bugs though so we spent most of our time in the bedroom. And typical to Bintan regardless of which resort, remember to keep your windows and doors closed especially at night, so that bugs won't enter. The reception was very helpful though, and always solved our problems as quickly as possible. Not much around the vicinity but it's great if you just want a nice place to chill around. The hotel do have some water activities packages and we went for snorkelling, kayaking and fishing at bintan nemo. The reception helped us to book a taxi service there too. Buffet breakfast had limited variety but food was very good.

Cleanliness can be improved a lot, especially on towels, bath robes and other fabric items. Location of villa is near the beach front, but there's nothing much around the area. Don't expect other restaurants besides the resort's within walking distance.

Pickup was easy and our driver was very friendly. Also advised us to pop by a mini mart before heading to the resort as there wasn’t much near there. Room was very spacious and looked nice in terms of design and layout. Only thing is there were quite a lot of ants crawling around/on the bed and it’s platform even though we did not eat on that level. Otherwise, a pleasant stay if you’re looking to only relax at a good price and friendly staff.

The weather was not as expected. The hotel was as expensive as expected. I planned to have some fun. Who knew it was raining so heavily and many unknown things were flying around? It was really disappointing. However, the service was still good and polite. After checking in, I was taken directly to the room door for breakfast. There are plenty of choices, but they are not to my liking. The bathtub is a bit old and rusty.

A good experience. There are bugs and leaves in the swimming pool. You can call the front desk to clean it.

This hotel is very new, super beautiful, and the service is very good. There is a buffet breakfast on weekends, and breakfast will be delivered to the room on weekdays. The hotel has a restaurant and it is delicious. It takes about an hour's drive from the pier, but there is no pick-up service, but you can get a taxi from the pier in Bintan Island

Clean and elegant, very nice, relaxing

I would like to compliment the amazing set of hotel staff from One of a kind hotel. Their service was over and above the rest. The service rendered to me was out of this world. I would like to particularly compliment Derry, Ranti and Yuli. They were l extremely helpful and had a lot of initiative. He continuously kept checking on us for drinks, food and maximum comfort. Staff like them should be recognized for rendering such top quality service from their hearts. They took pride in their work. They are definitely an asset to the company. Once again, thank you for the memorable experience.