Best Central Point Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for the cleanliness and maintenance issues you encountered — including the insect sighting, toilet door noise, and overall room condition. These are not the standards we strive to maintain, and your comments have been shared with our housekeeping and maintenance teams for immediate attention.We also regret that the temperature in the lobby caused discomfort and appreciate your understanding regarding our team’s service and the hotel’s location.Your feedback is invaluable as it helps us improve the quality of our facilities and guest experience. We hope you might consider giving us another opportunity to better serve you in the future.Kind regards,Mrs. Dyna Chhoun Hotel Management

Response from Property: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location, friendly team, and helpful service. It’s great to know that our staff, including manager, could promptly assist you when needed and make your experience more comfortable.We truly value your kind words and look forward to welcoming you back for another pleasant stay at Best Central Point Hotel.Warm regards,Chhoun DynaHotel Management

Response from Property: Dear Alisa Elic,Thank you very much for your wonderful review and for choosing to stay with us in Phnom Penh. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and facilities such as the air-conditioning, hot shower, and fast internet. It’s also great to know that you appreciated the delicious food, clear TV, and the many nearby dining options.Your kind words about our friendly and helpful staff mean a lot to us—we will be sure to share your feedback with the team. We are truly happy that you had such a pleasant stay and would recommend us to others.We look forward to welcoming you back on your next visit to Phnom Penh.Warm regards,Chhoun DynaOperation Manager

Response from Property: Dear Ahmer Latif,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our convenient location and the lively local atmosphere with nearby restaurants and cafés. We hope to have the pleasure of welcoming you back for another enjoyable stay soon.Warm regards,Mrs. Dyna Chhoun Operation Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us.We’re delighted to hear that you enjoyed our convenient location, spacious rooms, and the attentive service from our front desk team. Your kind words are truly appreciated and will be shared with our staff.We hope to have the pleasure of welcoming you back again soon.Warm regards,Chhoun DynaHotel Manager

Response from Property: Dear Niall Murphy,Thank you for your thoughtful review. We truly appreciate your honest and balanced feedback. While we may have a more traditional style, we're glad to hear that you found our hotel clean, well-maintained, and offering great value for money.It's wonderful to know that you felt the services provided met your needs and that you plan to stay with us again — we look forward to welcoming you back in the future!Warm regards,Mrs. Dyna ChhounHotel Manager

Response from Property: We truly appreciate your wonderful feedback 💓. It makes us so happy to know that you found our environment beautiful and enjoyable. Our team works hard to create a relaxing atmosphere, and your kind words mean a lot. We can’t wait to host you again soon!

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay, appreciated the cleanliness, and had fun using the pool table. It’s also great to know that you were satisfied with our hot water facilities.We hope to welcome you back soon for another pleasant stay.Warm regards,Mrs. Dyna ChhounHotel Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We are glad to hear that you found our location convenient and affordable. We apologize for any inconvenience you experienced during your stay regarding housekeeping services. Please know that we value cleanliness and strive to ensure all guests have a comfortable experience, and we will review our procedures to ensure we're meeting expectations.Regarding your experience at the spa, we take such matters seriously. We deeply regret that you had this unfortunate situation. While the spa is independently operated, we will make sure to address your concerns with them directly. We always encourage guests to report any issues promptly so we will do our best to help resolve them during their stay.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Chhoun Dyna Hotel Manager

Response from Property: Dear Martyn Blackwell,Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our hotel and team, but we are very sorry to hear about the challenges you faced during your stay.We sincerely apologize for the inconvenience caused by the renovation work and for not informing you directly we only put information sign on the elevator and on our front desk to let you know. We understand how important a quiet environment is, especially for guests who rest during the day, and we regret that this impacted your comfort. Your comments about the bed and pillows are also well noted, and we will review this matter to ensure a more restful experience for our guests in the future.While we are gradually working on improvements to our facilities, we will take greater care to minimize disturbances and communicate clearly with our guests. Your feedback is extremely valuable to us, and we hope to have the opportunity to welcome you back in the future for a much more comfortable and enjoyable stay.Warm regards,Chhoun DynaHotel Manager

Response from Property: Dear Eva,Thank you so much for sharing your experience with us. We’re delighted to hear that you found the room clean, spacious, and comfortable for your stay. We’re glad the central location and our reception team added to your positive experience.We truly appreciate your understanding regarding the room’s lack of windows, and we’re happy it suited your needs for the night. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit.Warm regards,Chhoun Dyna Management Team

Response from Property: Thank you so much for choosing to stay with us again and for sharing your feedback. We’re glad to know that our clean rooms, central location, and nearby convenience store made your stay comfortable and practical. It’s always a pleasure to welcome returning guests, and we look forward to hosting you again whenever your travels bring you this way.