Onyx Hotel Bishkek Reviews

Nice service

The location is good and there are restaurants nearby. Convenient for a one-day stay

The room is very comfortable and clean, the service attitude is very good, and the nearby environment is quite quiet~

Good hotel . Polite staff. Clean. Cosy . Thanks for the hospitality.

The hotel in general was nice and adequate. The employees were friendly and helpful. The people at the reception speak Turkish. The breakfast is nice and sufficient. It is a boutique hotel. The location is not bad, there is Asia Mall nearby. The only problem for me is that there are roller blinds on the windows and there are people coming from outside. It does not block the light enough, making it difficult to sleep on sunny days.

Much traffic on a busy street corner. Kyrgyz drivers love to honk their horns.

Came to this hotel with my sister and kindly asked the receptionist to tell us prices because our friend was coming to bishkek on September. The receptionist didn’t even stand up and said “the price per night is 3500som(which is around 35€)”. We requested to show us one of the rooms and her response was “No available rooms to show” even if the hotel looked quite empty. When we asked to at least show us photos she said “they are available on the website”👍🏻

Good hotel. Breakfast is good and the rooms are ok, just a bit noisy from the cars. Staff is not helpful if you have an issue or need help. Downtown is far if you want to walk.

Staff is very nice

I will go backward just sending an email to the hotel letting them know I was grateful for their hospitality

Service

I do not recommend staying in it. I did not receive the hotel because of its smell and very dirty. I went out and did not receive the amount paid because it is non-refundable. This is a big mistake. Booking in a place you do not know. I registered to cancel a reservation on Booking and a message comes that will be spoken to. Today, a month ago, no one called even though the place did not adhere to Corona precautions. Rather, it is a cluster for the virus.

I stayed here three nights, the location is very convenient. Asia mall a stone's throw away, excellent restaurants nearby. Very helpful staff, simple rooms and basic supplies. Bed linen to be checked, clean but with holes in some parts of the sheet. Excellent breakfast, very varied and plentiful. Good price

Breakfast is terrible. There are no shoehorns in the rooms, which is unimportant for some, but for me this is an indicator of a lack of professionalism and care for the client. But the rooms are not bad. 4 stars is, of course, funny. But 3 are stable. For this money there were many options, we regretted choosing this one