Sailimu Lake Xinmin Muyun Mountain Residence Hotel

1. The room hygiene is not up to standard. There are hair on the bedding and dirt on the floor. The mirror equipment is broken. 2. The service is very amateurish and speechless, the process is slow, and I can't even figure out how to confirm the deposit. Compared to most B&Bs, it is not professional. 3. They actually publicly announced that special invoices for accommodation could not be issued. Later I raised the complaint, and then they told me that I could issue a special invoice. You can think about the reasons yourself.

I was hesitant when I saw the reviews saying there was no hot water, but I came anyway as the hotel facilities were quite new and it was convenient for eating. It was unexpectedly good, with plenty of hot water, especially the hair dryer! It only took me one skit to dry my long hair, haha. If you are looking for comfort, this hotel is the one to choose.

Sailimu Lake really likes this hotel. First of all, I want to say a lot about Mila, the front desk staff. Not only is she pretty, but the service is very good. She recommended us delicious food around. There was only a small problem that the carpet in the room was a little... But Mila and her family came to apologize to us and gave us a few more bottles of water. I also took a photo with her when I left. The room is very clean, it is very convenient to eat, the environment is super warm and comfortable, the photos are very good ~ the housekeeper is also very good, the room is consistent with the picture, the decoration style is simple and elegant, I like it very much, the various facilities are beautifully arranged, there are commercial streets outside, I slept very well all night, and I will choose this hotel next time! Very satisfied, must give five stars!

The room has a warm wooden minimalist style and is equipped with a smart toilet, floor heating, and a humidifier, so you can have a comfortable experience even in the plateau! The staff member Alimjiang is very capable at work. He even helped deliver things from the supermarket around 12 o'clock in the evening. He did not show any impatience or other dissatisfaction at all, and always had a very enthusiastic service attitude. I really admire his work and service awareness. The butler also prepared a welcome fruit plate and delicious yogurt in advance, which was a delight for those who love details.

The hotel is in a great location, very close to the scenic area, and the decoration is also nice. The scenery outside the window is beautiful and you can see the snow-capped mountains. The girl Xiaoxin at the front desk is enthusiastic and beautiful. If there is any problem, she will solve it immediately. Give it a thumbs up!

The room is relatively large, newly opened and relatively clean. The price is not cheap. It is close to the scenic area and is convenient for entering and exiting Sailimu Lake many times. The service is relatively timely. There are supermarkets and restaurants around, which is a good supply station during the journey.