Holiday Inn & Suites Bolingbrook

Very good

Nice people. Helpful when i couldn't get the tv to work correctly. Explained everything great whenever i had questions. Decorated nicely for the holidays. Right off the expressway. Quite alot of amenities vs others in the area.

The location was great, manager needs a holiday as he was grumpy and when you order something sorry we have none of that.

I ask if my room can be cleaned by 1pm and they said ok. When i arrived around 2pm the room wasn't clean and i didnt have any clean towels.

Jeffery, at the Front desk was very nice to me. I had a situation, my Mom is in the Nursing home, down the street and Jeffery was very kind to me. He was a good listener.

It was a large, clean, comfortable room for a reasonable price. And I'm glad they had availability on short notice. Conveniently located to the south Chicago suburbs.

Check in was very nice. Room was comfortable but the bathroom sink drained very slowly. There is a nice restaurant next door.

The property needs to be remodeled. Everything looks dated. The aesthetics was not fresh. Even-though the staff was kind and professional and provided exceptional service. The building is old and needs a major makeover especially the bathrooms. There we no closed off closets.

T. he hotel was very clean and staff friendly. However, our bathroom needed some updates. The wallpaper was starting to peel in the shower area and the showerhead was loose. Otherwise, everything was great!