Hotel Astoria Reviews

Response from Property: Dear Guest,Thank you for taking the time to share a review of your recent stay.We're pleased our team could promptly address your concerns and arrange a room upgrade to improve your experience.That said, we sincerely regret some aspects fell short of expectations. Our rooms undergo regular updates across different categories, and we're always available to provide additional amenities upon request to enhance comfort during stays.Nonetheless, we're glad you chose our central Eixample location as your base for exploring Barcelona's architectural wonders and vibrant culture.We would be thrilled to count you among us once again.Kind regards,Pepe Camps, General Manager

Response from Property: Dear Seong,We thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again in the future.Best wishes,

Response from Property: Hello, thank you for choosing to stay at Astoria and sharing your experience. We are delighted to know that you enjoyed your stay at our hotel. The artistic atmosphere in the lobby comes from a carefully collected collection of modernist paintings and crystal decorations, and we are glad that these details have added to the enjoyment of your stay. The housekeeping team always maintains the space to a high standard of hygiene, and many guests are surprised by the spacious living environment. The front desk colleagues were able to flexibly arrange early check-in, which is a reflection of our commitment to attentive service. We look forward to your next visit to continue exploring the hotel's collection of art or to enjoying the Barcelona city skyline from the rooftop terrace. I sincerely look forward to seeing you again. Sincerely regards, Pepe Camps, General Manager

Response from Property: Hello, thank you for choosing to stay at the Astoria Hotel and sharing your experience. We are pleased to know that you appreciate the historical atmosphere of our hotel, which is one of the features that Astoria is proud of. Regarding the spatial experience you mentioned, we understand that different room types may bring different stay experiences. The hotel offers a variety of room types. Please inform us of your preferences in advance next time and we will do our best to arrange a more suitable accommodation plan for you. It is worth mentioning that the elegant neighborhood where the hotel is located is indeed full of unique charm. It is within walking distance to the core areas of Barcelona such as Passeig de Gràcia, which I believe will add convenience to your city exploration. I look forward to creating an unforgettable stay experience for you again in the future. Sincerely, Pepe Camps, General Manager

Response from Property: 您好，感謝您選擇入住Astoria酒店並分享您的體驗。得知您在Astoria度過愜意時光我們深感欣慰。我們特別高興您注意到酒店獨特的藝術收藏，每日穿梭於這些精心挑選的畫作之間，確實能讓人暫離都市喧囂。對於您提到的衞浴空間，我們的前台團隊隨時可協助安排更符合您需求的客房升級選項。值得一提的是，酒店所在的埃克贊普區不僅擁有靜謐環境，步行即可抵達多家特色早午餐餐廳的便利位置，也讓許多客人得以充分體驗巴塞隆拿的生活美學。期待未來能再次為您創造美好回憶。誠摯問候，Pepe Camps, General Manager

Response from Property: Thank you for choosing the Astoria Hotel and sharing your experience. We're delighted to hear that you were impressed by our historic architecture and convenient location. The hotel team is committed to maintaining the facilities, and the water pressure you mentioned is a result of our recent bathroom upgrades. Barcelona's hotel market is highly competitive, and we strive to maintain our historic character while offering high-quality service at a competitive price. We are encouraged by your appreciation for the value you offer. We look forward to welcoming you again. Best wishes, Pepe Camps, General Manager