Red Roof Inn Columbia, MO

My car broke down, so I booked a king room for two nights. The hotel is right off I-70 and was prefect for where my car was being worked on, so the location was pretty good. There were a few restaurants and shops nearby, but it could be noisy at times. I was disappointed at the service as the first thing they asked for was $20 deposit and later I was accused of smoking in my room when I'm a non-smoker. The facilities were just ok, the cleanliness was passable and I was able to order food to the room. The desk offered clean towels/few amenities if needed. It's a good place if you're looking for a bed and toilet for the night, but for families looking for more I would not recommend.

Stool on three of the towels and washcloths beds were not clean was toilet paper in the toilet exchanged room twice and the others were worst do not atay at this hotel!!!!!

Room was super hot. I turned off the heat and the ac unit didn’t work, windows don’t opens. Tv didn’t work only one channel would come through. Saw two cockroaches. Floors, mirrors were dirt. Beds had hair in the sheets.

Towels were filthy, lights were missing, TV in room was left on when arriving and needed to acquire a new remote to turn it off. Check in was exceptionally slow given that everything was prepaid (over 10 minutes from when my ID was given).

Property needed a bit of facelift. Reception area not well kept. Lack of attention to detail.

Room smell, lights not working, loud people in parking lot until midnight, no coffee in the morning 5:00 AM.

When we showed up to check in we were informed that there were no rooms available even though we had a confirmed reservation. It was very late and searching for another hotel in the area with an available room just wasn’t an option so I asked if there was anything they could do for us and we were offered another room that conveniently just became vacant but there was no heat or ac. I was charged another $85 and then we had to stand outside and wait another 30min for a staff member to put clean linens on the bed and clean the trainwreck of a bathroom before we could finally bring our bags inside and relax. The tv did not work nor did the microwave. The deadbolt lock on the room door was functional but you could clearly tell the room had been broken into previously because of damage to the door jam and the missing door latch (chain lock). The staff was very polite but I wouldn’t recommend staying at this particular spot to anyone. I’ll also be requesting a refund on my initial booking.

This place is very run down. Nothing gets fixed. The property is terrible and it overpriced. The room is not worth $30 a night. Trust me.

Should be condemned. Rotted wood. Bio-stains on walls and door frames. Vomit and piled up trash outside our door. Filthy towels and bed linens. I left two nights early in hopes ******* might do the right thing and refund my last two nights as I booked a different place for the rest of our stay- a place that was fit for human lodging. This location should not remain open. I embarrassed for ******* for allowing this place to be booked through their app. Sadly, I’m sure this review will not make a difference. You got paid, and that’s likely all that really matters.