The Roxbury

This was just the quick getaway my husband and I needed for Valentine’s Day weekend. Great customer service, unique hotel rooms, and quiet ambiance.

I arrrived later in the evening after the desk attendant had already left i went to my room & found that the room didnt match the pics that the had online & there was little to do about this because there was nobody there & nopbody answered the after hours phone call. Although this is a nice little motel, the problem is that I specifically booked this property for the Hot tub after a day of skiing & the hot tub was broken, but they were offering for me to use the one 2 miles up the road which is completely uncomfortable & not very accessible if my room is 2 miles away & its 19º & snowing prior to heading to the mountain the next morning i was speaking to the exceptionally dry desk attendant & i was informed that the hot tub had been out of commission for a few weeks and they were waiting to have it fixed. this is something that should have been noted during the booking stage. I went to pick up my "breakfast" in the morning & i inquired about the possibility of cancelling my 2nd night & was informed that i would have to call ******* to discuss it with them. i decided to ski & see how i felt after this & whether to drive the 4 hours home was an option. I decided to leave the hotel since there was no need for me to stay any longer since i couldnt do what i had originally had intended to do. I am an avid traveler who flys over 140k miles a year & whp spends over 200 nights in a hoetl. Thos was not a great stay. there is also NOWHERE to eat or drink after 8 pm.

A unique place. Old style motel with modern, themed rooms, and upgraded room amenities. Staff friendly and accommodating. Comfortable, quiet location one block from small dining and shopping area of Roxbury. Good breakfast choices put in bag to take back to room. Great wi-fi, cable TV w/Netflix. Only issue was low water pressure. Staff aware and apologetic.