Surrey Hotels with Breakfast

The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand. Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed. They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help. Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for.

The room was clean and tidy. The staff did not disturb during the stay. The breakfast provided was simple but coffee, bread, and eggs were available. The taste was good. There was no Chinese service. The guests were basically foreigners, but they were all friendly. Parking is convenient, there is no supporting facilities around, if there is no car to travel, it will be a little trouble.

My stay at the Ramada was comfortable, clean and quiet. I enjoyed my stay for the night. The price was ok.

Clean rooms and locations are near the mall and a lot of restaurants near by