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9.4/10
Outstanding
AAnonymous UserHotel front desk service is really good! Originally, the online reservation showed that there was a standard room. After arriving at the store, I explained the needs with the front desk. The staff was very active to help coordinate and smoothly changed to a big bed room, which solved my needs. During the consultation, I consulted the local customs and patiently and meticulously answered. The attitude was warm and professional. The whole process makes people feel very warm and assured, this stay experience is very satisfactory! The room was clean and great! recommend
GGuest UserHotel staff was friendly and helpful even the room attendant. Only setback was the cook was smoking at the dining area during breakfast which was very annoying for a non-smoker. Breakfast selection is alright, except same stuff everyday. A little daily variety would be appreciated.
GGuest UserThe price is very high, and I especially praise the aunt in the breakfast room on the 8th floor. We went to the restaurant that day and it was already 10 o'clock, because the meal ticket time was 9:50. We thought the restaurant had stopped, and then we went up. Auntie let us take it. She can wait for us and let us eat well. We took some fruit, because it was a group trip, some friends have not come up to eat, ask aunt can wait a few minutes to clean up, aunt very readily agreed, it was already 10:20, we were embarrassed, because it will affect the aunt to pack things off work. But the aunt's service attitude is very good, I forgot to ask the name of the aunt, she looks very peaceful and very warm. I will come back next time I come to Mashan, and I will recommend friends to come here to live.
GGuest UserThe air conditioning and heating in the room are very sufficient, very warm, hot water is hot enough, the space is large (the floor height is twice the average), the service attitude is also very kind, it feels very good, and the ticket for Shuijinshunzhuang is free (it is quite big, there are play items---glass bridge/cableway/slipway), the most important thing is that there are few people, Great for taking pictures for a walk, recommended! ( Trip.com The price is 60 yuan cheaper than **, please compare it yourself)
GGuest UserThe objective comment is this: the environment is good, suitable for swimming and barbecue. Regrettably, I booked 2 suites. One of the suites was replaced by a triple room. I had no choice but to ask for a pillowcase to be added to the living room of the suite. They said that they would add money, and I had to spend my tongue to give them free pillowcases. The merchant said that it was because of the platform that one of them was not booked. Alas, he didn't want to ask the reason any more. From a long distance, I order a glass of wine but come up with a glass of water, but I can only drink it with a smile. .