Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 19, 2026
Guest User
This hotel is located in the center of Aachen. Everything is nearby. It is very clean. The food was great also. What we were not very satisfied of was the service. They don't have a refrigerator in the room neither a phone. We called them from an outside line to ask for an extra banket. They asked as to come down to the reception desk to get it or we would have to wait for a while. This does not seem like a room service to me. The next morning we went down to the lounge and asked just for a coffee, since breakfast was not included in our reservation, and they asked us to go outside of the hotel, get one from a coffee shop and bring it to the hotel to drink it. Odd! The other day, in the same occassion they said that we could order one and they would bring it to the lounge for us. All these happened with a very friendly and polite staf. Anyway.
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Price per night from:IDR 1,679,692
Posted on May 5, 2025
ZIHAO
Convenient transportation, beautiful environment, friendly and enthusiastic staff. The rooms are warm and elegant, the gym is fully equipped, the swimming pool is clean and clear, and the leisure and entertainment facilities are complete. The location is excellent, the surrounding transportation is convenient, and the price is very high. I will choose here next time
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Price per night from:IDR 1,309,055
Posted on Aug 24, 2025
Andrey Petrov
Very spacious room with big windows which can be opened wide. Perfect location in the very city center. 15 minutes walk from railway station. No minibar or refrigerator. Highly recommend to visit Monschau, it's like a fairytale village (1 hour bus, the bus station in 7 minutes from hotel).
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Price per night from:IDR 1,453,630
Posted on Jun 6, 2026
Guest UserExcellent location 5 min walk to train station. Very friendly staff. Rooms are a bit small but good for overnight stay. Will definitely stay there again.
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Price per night from:IDR 988,363
Posted on May 30, 2026
Anonymous User
Perfect central location and staff was prompt to fix an issue with my booking so I could check in. The A/C is controlled individually from each room which is great. Mattress was way too soft and uncomfortable unfortunately. There was a mattress topper added probably to help but it didn't at all.
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Price per night from:IDR 1,232,825
Posted on Apr 17, 2025|Business Room
Guest UserLocation and Transportation: Most reviews emphasize the hotel's proximity to transportation hubs or attractions, making it convenient for travel.
Room Facilities and Comfort: Highly mentioned are ”spacious and bright rooms,” ”comfortable bedding,” ”good soundproofing,” and ”convenient smart facilities.”
Service Experience: The hotel's core strengths are its enthusiastic, professional staff and quick response; efficient front desk operations and attention to detail (such as free parking and 24-hour hot water) enhance the experience.
Cleanliness and Dining: Emphasis is placed on details such as ”spotless,” ”a rich breakfast,” and ”authentic local specialties.”
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Price per night from:IDR 1,332,713
Posted on Feb 8, 2024
mezzomix
The location is still quite good. You can walk or take the bus quickly from the train station. Opposite the Opera Theatre Theatre Post Office, there is dm nearby, and there is a supermarket and Media markt selling electronic products. There are several bars on this side of the hotel. It is also very convenient to go to church or pedestrian street or bushof from here. The room was a bit small, but enough, enough to enlarge the suitcase and clothes. Clean and clean. The bar downstairs is very large and the price of a cup of tea is OK. I hope the hotel will continue to stay here next time I return to AC.
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Price per night from:IDR 1,645,519
Posted on Jun 14, 2025
N_nnn
It's close to Aachen Central Station, so it's very accessible! It's also very clean and reasonably priced, so I highly recommend it!
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Price per night from:IDR 1,511,459
Posted on Nov 10, 2025
Viktoria Deordieva
A good, high-quality chain hotel. The room was spotlessly clean. The reception staff were very pleasant.
But after 10 p.m., the code to open the front door didn't work, and the phone didn't always answer (it was 4 day).
On Saturday, 1 November 2025, about eight people gathered at the hotel door (meaning I wasn't the only one with this problem).
I am sure the reception passed the problem on...
and then... ignored it!
Please fix the problem with the code not working!
People want to sleep in the accommodation they booked... not walk around all night...
Good luck!
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Price per night from:IDR 1,240,711
Posted on Jan 3, 2025
Sasha_lee
Check in in the middle of the night, the waiter is still waiting for us, thank you very much!
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Price per night from:IDR 1,427,343