Lovely staff .friendly and nothing too much trouble ..beautiful surroundings..location perfect .rooms clean and comfy but a bit noisy at back of hotel..breakfast was good and views across Harrogate were wonderful ..dinner at pickled sprout was delicious and service excellent..looking forward to our next visit already..
This is not a 4 star hotel. Lovely building but once you move from the public areas to the residential the quality drops like a stone. I would class our room as a hostel room not a four star room. The room was extremely tired, stains on the wall, dirty carpet with a grime build up along the edges, a make shift patch on the door, mould in the bathroom, peeling paint behind the sink and an unpleasant odour. All in all it was just unpleasant.
Nice breakfast.
I was pleased with this hotel as it was much nicer than I thought with the low price .
Amazing Victorian large building with classic design .
Excellent bedroom and breakfast
It's just that the facilities are too old. It would be better if the facilities can be improved. The room is relatively large. For me, the location is more convenient. There is no air-conditioning and there is a garden. I feel that it should be refurbished to be worthy of the price.
I stayed one night only but had a spacious and clean room with a comfortable bed which was great. I enjoyed the evening meal, though choices were limited, and a very good buffet breakfast. The hotel was conveniently situated next to the train station which was ideal for me. The staff were friendly and welcoming too.