Klojen Hotels with Breakfast

The hotel owner, an older sister, is incredibly kind and caring. My brother didn't return to the hotel that day, and when she couldn't reach him, she called the police. When she found him, he had already been in an accident and was in a semi-conscious state. She kept in touch with me, took my brother to the hospital for examination, arranged a ward and doctors, and even helped find a caregiver and contacted embassy staff. She truly is my brother's savior! When my brother's parents went to Surabaya, she also arranged their airport pickup and helped take care of them. She's such a wonderful person! (And her Chinese is excellent!)

Our stay at Tugu Malang was beyond expectation. The food is refined and abundant, the room was lovely decorated, the people are so kind and there is so much antique that can be discovered when walking around the hotel. The choice for Christmas music played bij gamelan instruments wa firsts intrresting but over time became a little annoying. This was just minor, the whole experience was great.

Highly recommend this hotel! The staff is incredibly professional and welcoming. We were so grateful they allowed me to check in early as soon as the room was ready. Exceptional and dedicated customer service throughout my stay. Will definitely come back

I booked this hotel for my family. The location is good. It's near Kayutangan and other must-visit places in Malang. However, the staff needed to improve their service. As an example, they didn't inform the wifi password upon arrival. Due to limited parking space, the security officers informed us to leave our car key, but forgot to ask the other guests, so we should wait before we can go out from the parking lot. We think it's better and safer if the guests keep the car key in the receptionist desk and registered the car identity number.

Good location as it’s located near the Alun Alun (City Square), the Malang Railway Station, and some legendary local culinary spots. Breakfast was decent with many choices. While the general cleanliness in the room was alright, the furnitures and amenities in the room are a bit outdated. All in all, if you’re just looking for a strategic resting place after a day exploring Malang area, this hotel is perfectly adequate

Great location, and the room was good too. The only downside was no coffee/tea or a hot water kettle. There's a water dispenser downstairs, but it's quite a hassle to keep going back and forth between the room and the lobby just for a cup of coffee. 🥲

The room window faces inwards, and there is a damp and other smells in the room. You can only change the room type and pay an additional fee.

Great location and large room. The hotel is a historic building but the room looked old and a bit run down. Personally I didn’t like that the window looked out on the exterior walkway and sitting areas with a light so if the curtains are open for natural light everyone can see inside. It should also be noted that the pool is used for children’s swimming lessons so it can be busy at times and doesn’t have a lot of space for guests to relax. The cafe out front is a favorite with good service and food.

The hotel is located next to the main road in the city center, which is very convenient to find. It is about one kilometer away from the train station. There are many restaurants on the road above the train station. The hotel room is standard and big enough with a bathtub, but it's too old and poorly maintained. It looks a bit dirty and needs to be renovated.

Quite clean, the service during check in is very easy and friendly. Strategic location close to the Oro Oro Dowo and Kayoetangan market. If Sunday is near there, there is CFD and bazaar