Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 9, 2025
Anonymous User
Large resort-type hotel. One of the best in the area. Breakfast buffet, varied. Large territory. From the windows of the superior room there is a gorgeous view of the valley and Mount Penangunan.
The room is large, clean. There is no safe, but there is a locker with a key. You can stay for a few days to explore the surroundings and relax.
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Price per night from:AU$ 42
Posted on Jun 14, 2023
DamayantiYenni
I've become a regular on family vacations. I want to see green views and cool air. You can also have breakfast in your room without having to go to the restaurant. You can choose the menu, don't be stingy... But because this is an old hotel there are some problems in the bathroom
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Price per night from:AU$ 55
Posted on May 3, 2026|Deluxe Room
Guest UserSince the volcano trip was a last-minute decision, I searched for hotels on Ctrip based on their high ratings. This one had a high score, so I chose it. Without further ado, here's my review:
Facilities: You guys are really tight-lipped! The sheets and blankets were damp and not dry at all, but nobody complained. It was hard to sleep well at night, and I was prone to catching a cold. Being in the mountains, there was no air conditioning, and hot water was unavailable.
Cleanliness: Cleanliness was acceptable. I didn't see many mosquitoes all night, but the twin room was a bit small.
Environment: Many places were rusty, indicating poor management. The atmosphere was a bit eerie at night. The swimming pool was unusable due to moss growth. It was a mosquito paradise. The restaurant was average; the beef burger buns smelled stale, so I wouldn't recommend it.
Service: The only area I can highly recommend. The service was good. They offered to pack breakfast for those who needed to get up early to watch the sunrise. They have a private car service from the airport, but it costs 900,000 Indonesian Rupiah. I recommend contacting the front desk via WhatsApp beforehand to check if they have a car available. The driver was quite professional.
In summary, if you're very particular about accommodation quality, NO! Definitely don't choose this one. If you're a special forces tourist, just looking for sunrise and don't want to worry about much, then it's an option, because it's really hassle-free. I think there are other good hotels to choose from in this town; this one is a bit pricey.
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Price per night from:AU$ 51
Posted on Jul 4, 2026
Guest UserThe room was very spacious, which is becoming quite rare these days. The hotel also has a large garden with lots of greenery, making it peaceful and relaxing. The fresh mountain air was definitely one of the highlights of our stay.
The property feels like an older hotel that is gradually being renovated. We booked three rooms, and while room 220 looked much better maintained, room 230 (the mountain view room at the end of the building) had visible mold on parts of the ceiling. The staff were kind enough to offer us another room, which we appreciated. However, mold is something that really needs attention, as it can affect guests with allergies or respiratory sensitivities.
Another area for improvement is the towels and bath mats, which looked quite worn and should be replaced for better hygiene.
Overall, the hotel has great potential with its spacious rooms, peaceful atmosphere, and beautiful garden. With better maintenance, especially addressing the mold issue and replacing old linens, it could become an even more enjoyable place to stay.
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Price per night from:AU$ 55
Posted on Apr 5, 2025
PoedjiastutieDwi
It is not like before when I stayed the first time in this place. They offer a lot of fun activities like buggy car rides, enjoying gelato, and swimming. But this time no more buggy car, no more gelato. The swimming pool is still okay, but due to the rainy season, we stay away from doing it. Not many activities we can do. I stroll along in the morning. The security was approaching us, not allowing us to walk on the pathway. They told us that the golfers will start to use that area. So what the hell am I doing here in the resort? What makes our stay inconvenient is mosquitoes in my room.
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Price per night from:AU$ 56
Posted on Sep 1, 2024
Sandriane
The hotel is quite good for a staycation, maybe because it's an old hotel, some of the equipment/tools look a bit neglected, but the room is quite clean
The view is also ok
The food at the restaurant is quite delicious
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Price per night from:AU$ 14
Posted on May 7, 2024
Guest Userquite satisfactory, the service is quite good, the facilities are quite good at that price. always subscribe here
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Price per night from:AU$ 10