GGuest UserGreat location !
The stuff are very polite and welcoming
We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian.
Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy.
Please make sure he gets this compliment.
SStav PrinceOn the plus side it's a brand new hotel, unfortunately they have quite a bit to work on as there are a few buga on the system.
The staff however tries which is what counts at the end.
GGuest UserThe hotel is nice ans well located. Lots of families w small children. The best part about this hotel is the staff. Max, at the front desk, was so helpful with several things. He went of his way to assist with things we needed. Also, I accidentally left my Kindle in the room and was already at the bus station. Someone from the hotel brought it to me before I left. Way above and beyond honest and helpful.
Qqiqi_xuAfter a bad experience at Caesars in Eilat the night before, we moved to Neptune early the next day. The staff welcomed us warmly. Although the room was not completely ready, the enthusiastic front desk staff helped us check in first and informed us that they would call us when the room was ready. Although the room was not big, it was very clean. There is a large swimming pool and private beach below. Because the Red Sea beach was really bumpy, we finally chose to swim in the hotel pool. The breakfast is rich and the hotel is very close to the long-distance bus stop. Rush back to Tel Aviv before the Friday Sabbath.