The hotel was very good. Quite luxurious. Neat and clean. Friendly and helping staff. Gaming zone was also nice. The food was average. The room was huge and spacious. The bathroom was also very spacious. The view from the balcony was amazing! suggestions: they can add an ac as it is getting hotter these days. The see-through glass window can be omitted. The balcony of family room should have a few extra chairs. Altogether, the was very nice. Thank you.
Location was a little away. No shops or anything nearby; but kasauli is a small town and resorts are generally away from the town. The hotel provided excellent valley views and a terrace with each room overlooking the valley. All necessary amenities of decent standard were available in the room which was large enough for a double room. The staff were very courteous and helpful. All of them. The food variety and taste was as expected from a hotel of the star level as lemon tree.
Pros:
Secure parking
Good food
Good views of the valley from roof terrace
Clean, large, modern room
Friendly, helpful staff
Cons:
Few insects in the room
Not as close to the centre of Shimla as I expected
Excellent property away from city chaos. Well maintained and clean rooms, washrooms and the entire overall keep up. Courteous staff. Food is also good and fairly priced. Kudos to the entire team.
Our stay at Kasauli Exotica was really enjoyable. The staff was very courteous and helpful at all times. The food was extremely well made. The rooms were warm and the balcony was a cherry on the cake as we could enjoy the beautiful view.
The hotel was nice and room was good. It was neat and clean but the service was not upto the mark. Despite repeated reminders need full was not done. Food was also not good. 2. The stay in hotel choice garden zirakpur was really worst experience. Construction work was going on in front of the room allotted to us. It continued till 7. 30 pm and started again in the following morning. It was dusty inside and outside. Wash basin in the washroom was blocked. The only positive thing was that food served was very good.